Microsoft is thrilled to host Build this week in Seattle. Build is the ultimate Microsoft developer event, where the most innovative minds connect to get inspired and code the future.
Sometimes converting leads feels like your banging your head against a brick wall. Your marketers work tirelessly to generate new leads. The sales team diligently follows up to talk shop, answer questions, and make recommendations—virtually anything they can do to build a connection and close the deal.
Adaptability. It is the key to the success of any business. How a business adapts to the needs of its customers, market demands, its environment, as well as any cultural shifts.
Digital transformation is washing across every industry presenting an opportunity for every business to use data and intelligence to transform their customer relationships.
Over the past several weeks, I’ve had an opportunity to spend quality time with several customers, partners, and industry analysts. It’s been incredibly insightful to learn more about their experiences and perspectives on our business and to share with them my optimism and excitement about Microsoft Business Applications.
Do you find yourself asking how you can leverage all your data for more intelligent Customer Engagement? How do we quickly learn about a customer’s journey given the information spread across our transactional systems, CRM applications, Web stream logs, Social feeds and in some cases IoT data?