365blog, Author at Microsoft Dynamics 365 Blog

August 8, 2017
7 min read

KPI enhancements with Customer Insights July 2017 update

Applies to: Dynamics 365 for Customer Insights July 2017 update Dynamics 365 for Customer Insights (DCI) July 2017 update brings a number of enhancements to help customers implement new scenarios to drive intelligent customer engagements across all channels of interaction.

August 8, 2017
5 min read

Demystifying Dynamics 365 Portals Update Process

Since the first launch of Dynamics 365 Portals in May 2016, it has come a long way adding a long list of capabilities in multiple releases—latest being 8.

August 3, 2017
2 min read

Analyzing Customer Insights data with Power BI

Applies to: Dynamics 365 for Customer Insights July 2017 Update With the July update, Dynamics 365 for Customer Insights (DCI) has made available a new Power BI connector.

July 30, 2017
4 min read

How to determine which Business Process Flow (BPF) instance is shown when a record is opened

Hi all, In the fall release of Dynamics 365, we included many updates and improvement to Business Process Flows (BPF), including support for multiple instances of BPFs on the same record.

July 26, 2017
2 min read

Localize Learning Path Content with XLIFF v 2.0 Format

You can localize the content in the controls you create in Learning Path so that they are displayed to users in the language they have selected for Dynamics 365.

July 25, 2017
5 min read

Convert email to a case with a few clicks in Dynamics 365 App for Outlook

Microsoft Dynamics 365 App for Outlook leverages the power of Dynamics 365 while you’re using Outlook on the desktop, web, or phone.

July 14, 2017
5 min read

Dynamics 365 for Field Service and Project Services Automation Update 3

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we recently released an update in July for Dynamics 365 for Field Service, Dynamics […]

July 14, 2017
9 min read

Dynamically build your schedule assistant search by changing the URL approach

If you are a customer that relies heavily on the “book” button to search for availability for your resources, this may open up implementation possibilities you did not think were possible.

July 13, 2017
3 min read

New documentation site for Dynamics 365!

Looking for documentation on Dynamics 365? Check out our new Dynamics 365 documentation site at docs.

July 7, 2017
5 min read

Filter your data for mobile offline usage on Microsoft Dynamics 365

Microsoft Dynamics 365 users can work with mobile application in offline mode, even when the device is disconnected from the network.

July 6, 2017
3 min read

Dynamics 365 for Customer Insights: July 2017 Refresh

We’re excited to announce the July 2017 Refresh for Dynamics 365 for Customer Insights (Preview).

June 30, 2017
1 min read

Change to Bing Map control on forms for Dynamics 365 (version 8.x) and Dynamics CRM 2013 and later (versions 6.x-8.x)

The Bing Maps AJAX Control Version 7 has reached its end-of-life.

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