Case Number is Just the Ticket
Today’s guest blogger is the technical director of AlexaCRM™ and CRM MVP George Doubinski.
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Automating Field Updates
Today our guest blogger is CRM MVP Donna Edwards. -
Updating a Microsoft Dynamics CRM Record in a Read-only State
Ever wonder how to update Closed or Completed CRM records like Activities, Quotes, or Opportunities that are in Completed, Won or Lost status using a supported method that does not require writing code or custom workflows? If so, here is a solution leveraging workflows in Dynamics CRM 4. -
Parsing Full Name Into Separate Name Fields
Assume you are going to import Contacts into Microsoft Dynamics CRM using the Import Wizard. -
Configuring Service Principal Names
A service principal name, also known as an SPN, is a name that uniquely identifies an instance of a service. -
Viewing all CRM Privileges, including hidden Privileges
Our guest blogger today is CRM MVP David Jennaway, the technical director of Excitation Ltd, a Microsoft Gold Partner in the UK that specializes in delivering Microsoft CRM solutions. -
Restricting Access to Microsoft Dynamics CRM Direct E-mail
CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective, blogs about BI solutions. -
Synchronizing an NTEXT field of more than 4,000 characters offline
Today we welcome guest blogger and CRM MVP Jim Steger who is a developer, blogger, and writer for Sonoma Partners. -
Making Your Existing Email Address Your Windows Live ID
Let’s say you want to invite your new users to CRM Online using their corporate email address, however you are not sure if their corporate email address is their Windows Live ID (WLID). -
Rolling with the System Administrator Role
I recently had a customer that wanted to run the Email Router as a user other than the System Administrator, offhand this seemed like an easy task. -
Microsoft Dynamics CRM is in the “Leaders” quadrant in Gartner’s 2009 Magic Quadrant for CRM Customer Service Contact Centers
Customers seeking information before investing in technology often turn to Gartner, Inc. -
Service Accounts – Non-Interactive Users
A non-interactive user is a user account in Microsoft Dynamics CRM Online that can access the system but only via the web service layer.
