Sales Research Agent & Sales Research Bench
This post introduces the architecture and evaluation methodology and results behind Microsoft’s Sales Research Agent.
Deepanjan Bhol posts
Principle Software Engineering Lead
Deepanjan Bhol is a Senior Principal Engineering Lead at Microsoft, spearheading AI-first experiences in the Business Applications organization—including the Sales Research Agent and the Sales Research Bench—for Dynamics 365 Sales and Microsoft 365. He architects multi-agent systems that turn enterprise data into actionable research for sellers and leaders at scale, drawing on 13+ years building large, resilient platforms. A four-time patent holder, Deepanjan has led Sales Research Agent’s multi-agent orchestration, analytics, and evaluation frameworks, and previously scaled core infrastructure serving millions of daily transactions across Azure and Power Platform. He is known for shipping at scale (20M+ monitoring agents; 5M+ daily transactions), cross-functional leadership, and advancing Microsoft’s AI IP.
