Dynamics 365 AI for Customer Service is now available in public preview
Update: Dynamics 365 Customer Service Insights is now generally available.
AI
Discover AI within Microsoft Dynamics 365, where cutting-edge intelligence meets business acumen, equipping leaders with the foresight to navigate tomorrow’s challenges today. Transform your operations with AI-powered insights that redefine efficiency and innovation in the digital era.
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Dynamics 365 AI for Market Insights public preview is now available
Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. -
October 2018 release: customer momentum, new content and announcing 2019 Business Applications Summit
At Microsoft Ignite 2018, James Phillips and I shared the main stage to showcase real stories from organizations leveraging Microsoft Business Applications to disrupt business as usual and innovate to meet the changing expectations of customers. -
ROI revealed: Microsoft Dynamics 365 delivers $16.97 for every dollar spent
In keynotes and sessions at Microsoft Ignite 2018 last week, we shared many stories of organizations that are leveraging Dynamics 365 to fundamentally transform the organization to meet the changing expectations of customers. -
Bringing our October 2018 release to life at Ignite
As we continue our momentum and investments in Microsoft business applications, I’m excited to highlight some of the new capabilities in the October 2018 release of Dynamics 365 and the Power platform at Ignite 2018 today. -
Watch the Microsoft Ignite Business Applications keynote live
Even if you can’t attend Microsoft Ignite in person, you don’t need to miss out. -
Microsoft Business Applications Summit – Previewing what’s next
Today, we welcome more than 3,500 customers and partners to our inaugural Microsoft Business Applications Summit in Seattle. -
Helping partners grow business application practices with new investments in their success
Next week we look forward to hosting more than 16,000 partners, customers and business leaders at Microsoft Inspire, our largest annual partner event. -
Modernizing the way we update Dynamics 365
To enable businesses everywhere to accelerate their digital transformation, we are continuously enhancing Dynamics 365 with new capabilities. -
Time is running out! Join our community, partners, and experts at Microsoft Business Applications Summit
It’s almost here, the first-ever Microsoft Business Applications Summit, coming to Seattle July 22 – 24. -
ANNOUNCING! Our incredible speaker lineup for Microsoft Business Applications Summit
Get ready to connect, collaborate and pack in as much learning as possible at Microsoft Business Applications Summit, the event for Dynamics 365, Power BI, Excel, PowerApps and Flow users, July 22-24 in Seattle. -
GDPR is here: Here’s what you need to know to start your compliance journey
As the General Data Protection Regulation (GDPR) enforcements come into effect today, it is a great opportunity to reinforce our commitment to privacy and list the resources we have available for our customers and business partners.
