Microsoft Premier Support for Partners
Microsoft Premier Support for Partners will meet your complex support needs by giving you complete, end-to-end managed support across the full Microsoft platform.
Benefits of Premier Support for Partners

Get prioritized, technical support for you and your customers
From the fastest, prioritized response times for partners to 24x7 elevated break/fix support and access to onsite field engineers, Premier Support for Partners continues to offer the top problem resolution services to you and all of your customers.

Maximize customer satisfaction with service delivery backed by Microsoft
Get priority access to strategic
insights and opportunities within Microsoft with a designated Technical Account Manager who knows your business and champions your goals.

Drive your customers' projects forward with proactive services
Leverage training, guidance, and
resources designed to grow your expertise in high-demand solution areas, help you identify risks, prevent issues, and improve your migration readiness.
What our partners have to say about Premier Partner Support


Spark New Zealand
“Our TAM is the crucial glue that puts us in contact with the right people at Microsoft and the right solutions to address our needs.” —GD Taylor, EUC Infrastructure Manager, Spark NZ


NaviSite
"Microsoft Premier Support was absolutely invaluable in building staff expertise on Office 365 and preparing them to support thousands of global customers." —Duncan MacDonald, Product Manager, NaviSite
Drive customer value with reliable support backed by Microsoft

Enhance support for you and your customers
Differentiate your solutions with high-quality experiences that meet customers’ diverse and complex needs.

Accelerate your cloud business
Gain the guidance, tools, and training you need to support customers’ full solutions lifecycle.

Maximize revenue opportunities
Drive stronger consumption and retention with customers and capitalize on growing demand for cloud solutions.