Power Virtual Agents is Microsoft’s intuitive, graphical, fully-hosted chatbot development platform that empowers everyone – from subject matter experts to professional developers – to easily create and maintain chatbots.
Today, we’re taking a significant step forward in bringing agentic business applications to life across Microsoft 365, Dynamics 365, and Microsoft Power Platform.
A Unified Control Center for Queue Monitoring and SLA Tracking Work queues in Power Automate are structured lists that let you assign, track, and manage work items across users or automations in an organized, scalable way.