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Explore our videos for demos, tips, tutorials, and more

As part of our Microsoft Store Promise, we’re here to help. Explore videos created by our team of store associates to find out how to set up a Microsoft account, learn new ways to work and play harder, or watch an unboxing of the latest generation of Surface and Xbox devices.
A woman sitting behind a collection of Surface Laptop 4 devices.

Find the right Surface Laptop 4 for you

Follow along as Jen from Microsoft Store breaks down which Surface Laptop 4 configuration is perfect for your needs.

The inside scoop on Surface

Whether you are looking for the perfect laptop or want to explore the features of your new Surface device, our store associates are here to be your expert guides to everything Surface has to offer.

Man standing behind a Surface Go.

New additions to the Surface family

Hear about the latest Surface Laptop Go, Surface Pro X devices, and accessories like the Microsoft Designer Compact Keyboard and Microsoft 4K Wireless Display Adapter.

Student showing a Surface Go box.

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

Man standing behind two laptops on a table.

Which laptop is right for you?

Whether it's the all-around, everyday reliability of Surface Laptop Go or the multitasking muscle of Surface Laptop 3, we'll show you all the amazing features they have to offer.

Microsoft Store associate walks through unboxing and setting up the Surface Duo.

Setting up your Surface Duo

Make a stress-free switch to your new device with help from Microsoft. Learn how to create and sync an account, utilize apps and services, use accessories, and more.

Woman holding a Suface Duo

Tap into its potential

With pre-installed features like Microsoft Launcher and Office productivity apps, Surface Duo makes it easy to streamline and simplify your day-to-day, while keeping you dialed in and focused.

Microsoft Store associate sitting at a desk holding the Surface Duo.

A dual-screen dynamo

See some unique Surface Duo features in action, including its dual touchscreens for viewing apps side by side, pre-installed Microsoft 365 and Android apps, multiple usage modes that adapt to you, and more.

Endlessly entertaining

With on demand movies, creativity apps, your favorite TV shows, and the very best in gaming, Microsoft Store is your one stop shop for the best in entertainment.

Xbox Series S and Series X with various controllers.

Xbox Series X and S

Change the way you game with Xbox Series X and Xbox Series S. Join us as we take a deep dive into the features that make these next generation consoles so epic.

Maria, store associate in Toronto, Canada, shows how to rent and buy entertainment content from the Microsoft Store on Windows 10.

A world of entertainment

Microsoft Store has a wealth of entertainment options for your Windows devices, including the latest games, popular movies and TV shows, creativity software, in-demand apps, and much more.

Store associate Microsoft Associate Maria walks through how to connect your Xbox controller to Surface on Windows 10.

Play Xbox on your Surface

When it’s time to unwind, lose yourself in an Xbox game on your Surface. It’s powerful enough to render your games in stunning detail, while the high-resolution PixelSense™ screen pulls you right into the action.

MIcrosoft Associate Maria shows how to use the Xbox Console Companion app in Windows 10.

Connect with your gaming community

The Xbox app brings together your friends, games, and accomplishments from across your devices. Stay connected to your gaming community on the go, control your Xbox One from the app, and buy new games from Microsoft Store.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

Microsoft Associate Glenda walks through a few steps to help prevent unauthorized purchases on Xbox.

Prevent unauthorized Xbox purchases

Stay on top of who's buying what on your Xbox with quick tips on how to limit purchases by children, guest accounts, and more.

Microsoft Associate Errol talks through Content Controls in the Microsoft Family Safety app.

Screen time and content control

Bring digital well-being to kids and peace of mind to parents by customizing and controlling content and managing screen time–all in one place.

Microsoft Associate Errol gives an overview of Location Awareness features in the Microsoft Family Safety app.

Location sharing and driver safety

Access location sharing for up to five people from your phone or tablet and get in-depth visibility of their trip with the safe driver report.

Microsoft Associate Jack explains several security features in Windows 10.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you into your devices three times faster than a traditional password.*

Tips for achieving more

Learn tips and tricks to help you increase productivity, stay connected, and create more time for what matters most.

Microsoft Associate Chelsea shows how you can get the most out of a Microsoft 365 subscription.

Do more with Microsoft 365

See how a Microsoft 365 subscription can help you make the most out of the apps you know and love.

A Microsoft associate shows you some short cuts for navigating your PC.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.

A Microsoft associate shows you how to save and share documents, photos, folders, and more with OneDrive.

OneDrive saving and sharing

Save your files and photos to OneDrive and access them from any device, anywhere. Use it to share photos, videos, documents, and entire folders—everything stays private until you decide to share it. And with Personal Vault, you get an extra layer of security and peace of mind.

A Microsoft associate shows you how to share and back up photos on your phone with OneDrive.

Share and back up phone photos with OneDrive

With just a few clicks in your OneDrive folders, you can easily share your phone’s photos with your friends, family, and colleagues. And with a Microsoft 365 subscription, you can backup up to 1TB of your phone's photos to OneDrive, automatically.

Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources. Learn more

Fast, free shipping

Get your order in 2-3 days with no minimum purchase required.

Free returns

Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.**

Instant software downloads

Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.

Questions? We’ve got answers.

Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.

  • *Based on average time comparison between typing a password respectively detecting a face or fingerprint to authentication success.
  • **Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
Watch a video about business product expert appointments.

Business product expert appointments

Whether you’ve got a headcount of three or 300, our product experts will listen to your needs, answer your questions, and provide personalized solutions and training on products.

Learn about our appointment services >

Inside Surface for Business

No matter what you do, there's a Surface to help you do it.

Microsoft associate presenting Surface Laptop variations.

Find the right Surface Laptop 4 for you

Follow along as Jen from Microsoft Store breaks down which Surface Laptop 4 configuration is perfect for your needs.

A Microsoft associate explaining the Surface Pro 7 setup process.

Discover Surface Pro 7 for Business

Join us for an unboxing and setup of the Surface Pro 7 for Business so you can apply the power of Surface to your business as soon as you receive your new device.

A Microsoft associate unboxing a Surface Go.

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

Microsoft Associate Keoni walks through unboxing and setting up the Surface Duo.

Setting up your Surface Duo

Make a stress-free switch to your new device with help from Microsoft. Learn how to create and sync an account, utilize apps and services, use accessories, and more.

A Microsoft assosciate shows you how to tap into the potential of the Suface Duo.

Tap into its potential

With pre-installed features like Microsoft Launcher and Office productivity apps, Surface Duo makes it easy to streamline and simplify your day-to-day, while keeping you dialed in and focused.

A Microsoft associate shows you how to use the features of the Surface Duo.

A dual-screen dynamo

See some unique Surface Duo features in action, including its dual touchscreens for viewing apps side by side, pre-installed Microsoft 365 and Android apps, multiple usage modes that adapt to you, and more.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

Microsoft Associate Jack explains several security features in Windows 10.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you in to your devices three times faster than a traditional password.*

A Microsoft associate explains the Windows security setup.

Keep your data secure

With Microsoft 365 and Windows 10, cybersecurity is a breeze. From BitLocker encryption to secure OneDrive cloud storage, Microsoft business software is designed for piece of mind.

Tips for achieving more

Increase productivity, stay connected, and create more time for what matters most with these tips from Microsoft Store associates.

Image for video of Rob and Arianny from Microsoft Store reviewing the benefits of Windows Autopilot

Simplify device setup with Windows Autopilot

See why Windows Autopilot is great for companies and employees looking for a zero-touch solution for Windows company device setup, security, and management.

Image for video of Sahar talking through how to achieve a work-life balance with Microsoft 365.

More time for what matters most

Explore some of the ways Microsoft helps individuals and organizations working from anywhere achieve better work/life balance using tools in Microsoft 365**.

A man sitting at home in front of a monitor

One account for all things Microsoft

A Microsoft account provides access to your favorite Microsoft products and services. From Xbox and Microsoft Store to Windows and Office apps, one username and password connects you to the files, photos, people, and content you care about most.

A Microsoft associate shows you how to get the most out of your web browser.

Expect more from your web browser

Browse your favorite sites with world-class performance. With the new Microsoft Edge, you can expect speed, performance, and compatibility with all your favorite sites and extensions.

Microsoft Associate Jack shows a few basics on how to use Teams.

Achieve more together with Microsoft Teams

Chat, meet, call, and collaborate with Teams, the safe and secure hub for teamwork wherever you are. Whether you’re working with teams of 10 or 10,000, discover how easy it is to start a group chat, schedule meetings, add contacts, and more.

A Microsoft associate shows you some short cuts for navigating your PC.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.

Why shop for your business at Microsoft Store

Consider us your trusted business advisor. Call us at 866-425-4709 for expert help and support.

Buy more, save more

Our special business pricing ensures that you'll get great savings the more you purchase.

Trusted Microsoft advisors

From assessing your business needs to assisting with setup, we're here to help—call now or schedule a virtual appointment.

Flexible payment options

Invoicing, leasing with Surface All Access for Business, and payment plans help take the stress out of shopping for your business. Call to discuss flexible payment options.

Shop with confidence

With Microsoft Complete for Business, you’re protected from manufacturing defects and accidental damage. Enjoy expedited shipping, Advanced Exchange, technical support, and more.***

A teacher and student using a Surface device.

Our promise to students

See how the Microsoft Store Promise helps students and parents find the right products, resources, and support for doing their best work.

Learn more about Microsoft Store Promise >

Discover tools for hybrid learning

Unlock the basics of online classrooms, collaboration, and resource sharing.

A man inset with students engaged in at-home schooling.

Get help with all things education from Microsoft Store

Find out how we can support your school or district as you undergo the process of choosing, securing, deploying, and onboarding devices and software. Plus, find out how you can take advantage of ongoing support and customized training for educators, students, and parents in your community.
Microsoft Associate Rhana shows students on how to share ideas with Flipgrid.

Students: Get started with Flipgrid

Flipgrid gives you the opportunity to tell your story in a new way—through video with filters, emojis, and more. See how easy it is to respond to classroom topics and share your ideas.

Microsoft Associate Rhana shows the basics of Flipgrid for educators.

Teachers: Get started with Flipgrid

Flipgrid is a video discussion platform that helps students find their voice, communicate ideas, and build confidence by recording video responses to educator-led topics. Follow along as we show how to start creating topics for your class.

Microsoft Associate Dan talks about Windows 10 devices for education.

Windows 10 devices help meet changing education needs

Microsoft offers competitive pricing on devices for education—from premium workstations to laptops and 2-in-1s with features like spill-proof keyboards, all-day battery life, and built-in security. Find out more about how Windows 10 devices are built to keep students and educators secure and productive.

Microsoft Associate Jimmy speaks to students about how to use social and emotional learning tools within Microsoft Teams for Education.

Students: Connect and reflect with social-emotional learning tools in Teams

Learn how Social Emotional Learning tools, like Reflect polls and praise badges, help you connect better to yourself and your classmates.

Microsoft Associate Jimmy speaks about social and emotional learning tools for educators in Microsoft Teams for Education.

Teachers: Encourage social-emotional learning with SEL tools in Teams

Discover tools in Teams that can help encourage students to communicate better and exercise empathy - creating a positive, safe classroom.

Microsoft Associate Keoni speaks to students about how to access assignments and grades in Microsoft Teams for Education.

Students: Stay on top of assignments, quizzes, and grades in Teams

Learn how to complete quizzes, use tools to better understand quiz questions, and check your grades – all in Teams.

Microsoft Associate Keoni speaks to educators about how to use assignments and grades in Microsoft Teams for Education.

Teachers: Learn how to create, assign, and grade quizzes in Teams

We’ll walk you through the process—inputting your questions, assigning the quiz, checking grades, and giving feedback.

Microsoft Associate Rhana talks about Microsoft Teams for Education basics for students.

Students basics in Teams for education

Quickly connect with your classes, teachers, and friends using tools like video and audio calls, chatting, and screen sharing. Get tips to help you sign in for the first time, find your classes, and more.

Microsoft Associate Rhana talks about Microsoft Teams for Education basics for educators.

Educator basics in Teams for education

Microsoft Teams for Education can be an ideal online hub for your classroom—get the basics on how to create channels, store files, and learn which resources are automatically available.

Microsoft Associate Dan talks about OneNote Class Notebook in Microsoft Teams for students.

Students: Learn about OneNote Class Notebook and Assignments in Teams

Once OneNote Class Notebook has been set up for your class, you’ll get your own digital binder. Your assignments appear in the appropriate sections and there’s a spot perfect for taking and storing class notes.

Microsoft Associate Dan talks about OneNote Class Notebook in Microsoft Teams for teachers.

Teachers: Learn about OneNote Class Notebook and Assignments in Teams

OneNote Class Notebook is quick and easy to set up and provides spaces to encourage student collaboration, store and handout assignments, and a section for materials only you can see.

Set up students for success

Surface devices and accessories make it easy to connect, share, and learn from anywhere.

Microsoft Associate presenting Surface Laptop variations.

Find the right Surface Laptop 4 for you

Follow along as Jen from Microsoft Store breaks down which Surface Laptop 4 configuration is perfect for your needs.

A Microsoft Associate shares the benefits of Surface Go.

The perfect laptop for students

With all-day battery life, an ultra-light build, and exceptional value, Surface Laptop Go makes the grade as an excellent everyday, everywhere device for students.

A Microsoft associate introductes the Surface Laptop Go.

Unboxing Surface Laptop Go

Time for the big reveal. Let’s take a look inside the box and see what comes with Surface Laptop Go, and learn about Microsoft Complete, Microsoft 365, and more.

A Microsoft associates helps you decide which Surface Laptop is right for you.

Which laptop is right for you?

Whether it's the all-around, everyday reliability of Surface Laptop Go or the multitasking muscle of Surface Laptop 3, we'll show you all the amazing features they have to offer.

Tips for achieving more

Increase productivity, stay connected, and create more time for what matters most with these tips from Microsoft Store associates.

A man inset with a Type Cover.

Windows time savers

Packed with robust features like trackpad gestures, Universal Search, Snap Assist, and Timeline, Windows 10 delivers speedy and intuitive ways for navigating your PC so you can find everything you need faster than ever.
A Microsoft associate runs through features and benefits of Word and OneNote.

Work smarter with Word and OneNote

Create your best work with new features. In Word, use the Researcher tool to find and add source material to docs, or improve your writing and reading skills with Immersive Reader. And the OneNote Math Assistant acts like your own personal tutor, making it a breeze to solve any math problem.

Microsoft Associate Maria speaks about how students can collaborate in Office 365 Education.

Collaborate with classmates

Discover how Office 365 Education productivity apps make it easy for students to connect, share, and learn wherever they are.

Microsoft Associate Donner speaks about using Surface Pen for note-taking and editing.

Surface Pen: The write touch

Just like pen to paper, Surface Pen is perfect for jotting down class notes, marking up assignments, or scribbling out paragraphs for deletion.

Stay safe, secure, and in control

Let our experts share tips and features for increasing online security and safety.

A man inset with a Windows security screen.

Windows security you can rely on

Get extra peace of mind with the dependable security of Windows 10. Windows Defender Antivirus gives you comprehensive, real-time protection against software threats. And with Windows Hello, your face is your password, signing you into your devices three times faster than a traditional password.*

Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources. Learn more

Fast, free shipping

Get your order in 2-3 days with no minimum purchase required.

Free returns

Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.**

Instant software downloads

Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.

Questions? We’ve got answers.

Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.

  • *Based on average time comparison between typing a password respectively detecting a face or fingerprint to authentication success.
  • **Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
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