Frequently asked questions
Getting started
We’re working on a new participant portal. Check back soon to enroll!
About us
Microsoft User Research is a team of dedicated professionals who bring the voice of users to our product teams. We conduct year-round research at Microsoft to better understand your needs and the way you use our products.
- For urgent or specific needs, call toll free (888) 261-8488
- For questions about gratuity, call (425) 706-7197.
Enrollment
We’re working on a new participant portal. Check back soon to enroll!
No you don’t! Microsoft products and technologies are used across the globe by nearly every demographic, including singles and families, kids and parents, young and old, techies and tech beginners. We want folks that use smartphones, PCs, paper calendars, Macs, calculators and the internet. You are all needed to help us ensure the highest-quality products.
Absolutely! You can sign up your child or, if they’re old enough, they can sign themselves up. If your child is under 17, there is a consent form that a parent or guardian must fill out and send to Microsoft. Instructions will be provided at the end of the enrollment form. Parents or guardians also need to accompany their children to the user research studies and sign a participant waiver form for them.
Participation
If you’re already enrolled, you may opt-out of the program at any time.