2 page Case Study
Posted: 10/29/2010
194
Rate This Evidence:

GOTEK Enterprise Group Manufacturer Trims IT Costs, Boosts Productivity with Enterprise-Ready Operating System

To keep pace with changing business needs, GOTEK Enterprise Group decided to upgrade its operating system and web browser. With the help of Microsoft Gold Certified Partner IBS Platformix, the company deployed Windows 7 Enterprise, along with Windows Internet Explorer 8. As a result, the company expects to benefit from decreased IT costs, increased employee productivity, and simplified IT management.

Business Needs
GOTEK Enterprise Group is an industry leader in the production of packing materials, including flexible, corrugated, and molded package products. The company is comprised of 12 divisions that specialize in all phases of the production cycle, from design to delivery.

To support its extensive operations, the company maintained 700 computers running the Windows XP operating system. As the company continued to expand, GOTEK realized that it needed to upgrade its IT environment to help decrease IT costs, increase employee productivity, and remain compatible with existing line-of-business applications. The company also

wanted to create an IT infrastructure—including IT management tools—that would simplify deployment and system administration across the enterprise.

Solution
In April 2010, GOTEK reached out to Microsoft Gold Certified Partner IBS Platformix for help. Based on GOTEK’s objectives, IBS Platformix recommended that the company migrate to the Windows 7 Enterprise operating system and the Windows Internet Explorer 8 Internet browser.

*
* Overall, we expect a 10 percent decrease in IT costs and a 10 percent increase in employee productivity as a result of migrating to Windows 7. *

Oleg Artamonov
IT Department Director, GOTEK Enterprise Group

*
GOTEK selected two departments for a production pilot project—in St. Petersburg and Novomoskovsk—and upgraded 250 computers to Windows 7 Enterprise. By using the Microsoft Deployment Toolkit 2010, GOTEK created an image of the operating system that contained a standard set of software for every desktop. As a result, the migration process took fewer than 40 minutes, which included transferring all employee data—mailboxes, documents, archives—to the new operating system.

GOTEK reported that the enhanced driver detection and installation features in Windows 7 automatically discovered and installed drivers for all PCs used in the pilot project. The company also deployed the Microsoft Application Compatibility Toolkit to identify and mitigate compatibility issues with business-critical desktop and web-based applications. “Thanks to the Application Compatibility Toolkit, there were no major deployment issues due to software incompatibility,” says Oleg Artamonov, IT Department Director for GOTEK Enterprise Group. The company also used the Windows XP Mode feature to run older versions of financial accounting and reporting software on the Windows 7 desktop.

Employees found the Windows 7 interface simple to learn and intuitive to use. “We did not have an increase in help-desk calls after upgrading to Windows 7,” says Artamonov. “Windows 7 is faster and easier to use than our previous operating system, which helps every employee in the company to be more productive.”

GOTEK attributes this increased productivity to the timesaving features in Windows 7, such as Windows Search, which employees use to instantly locate any file stored on their computers. Employees also use the Windows 7 Taskbar to quickly preview open files or programs. By using the Accelerators feature in Internet Explorer 8, employees can perform everyday browsing tasks without navigating to other websites—they simply highlight text from any webpage, and then click on the blue Accelerator icon that appears above the selection to translate and define words, send content to others, or obtain maps for the logistics department.

System administrators are also excited about the improvements to Group Policy in Windows 7, which they plan to use to more easily configure and manage computers across the enterprise. “We expect to use the enhanced features in Windows 7 to help us reduce IT labor—both for help-desk and desktop main-tenance—through centralization of Group Policy settings,” Artamonov explains.

Based on the success of the pilot project, GOTEK migrated 250 computers to Windows 7 Enterprise at the two branches where the production test took place—in St. Petersburg and Novomoskovsk. The company plans to fully migrate all 700 computers to Windows 7 by the end of 2010.

Benefits
By deploying Windows 7 Enterprise and Internet Explorer 8, GOTEK expects to gain the following benefits:

Increased Productivity
GOTEK credits the timesaving features of Windows 7 with boosting employee productivity. In addition to more efficient search and navigation features, employees also report faster startup, shutdown, and resume times with Windows 7 and more efficient web browsing with Internet Explorer 8. “Windows 7 launches our line-of-business applications 25 percent more quickly and resumes from sleep mode twice as fast as Windows XP,” says Artamonov. “With Internet Explorer 8, we can load and run websites and our web-based applications 50 percent faster than with Internet Explorer 6.”

Simplified IT Administration, Reduced Costs
System administrators rated “simplified desktop management” as one of the top benefits of the operating system upgrade. “With Windows 7, the IT staff can perform system setup and configuration tasks much more quickly, which increases the efficiency of our IT department,” Artamonov says. “Overall, we expect a 10 percent decrease in IT costs and a 10 percent increase in employee productivity as a result of migrating to Windows 7.”

For more information about Windows 7, go to:
www.microsoft.com/windows/windows-7
Solution Overview



Organization Size: 3000 employees

Organization Profile

Based in Zheleznogorsk, GOTEK Enterprise Group is one of the largest producers of packaging materials in Russia. The company consists of 12 business units and employs 3,000 employees in facilities across the country.


Software and Services
  • Windows 7 Enterprise
  • Microsoft Application Compatibility Toolkit
  • Microsoft Deployment Toolkit 2010
  • Windows Internet Explorer 8

Vertical Industries
Manufacturing & Resources

Country/Region
Russia

Business Need
  • Business Productivity
  • Cost Containment

IT Issue
Personal Productivity

Languages
English

RSS