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Microsoft Software Assurance

Packaged Services

Get consulting engagements delivered by a qualified consultant who can provide guidance and analysis for planning and deployment to help your organization realize greater return on IT investments.

Packaged Services offers four types of consulting engagements: Desktop Deployment Planning Services, SharePoint Deployment Planning Services, Exchange Deployment Planning Services, and Business Value Planning Services.

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Desktop Deployment Planning Services

Desktop Deployment Planning Services (DDPS) can help your organization deploy Microsoft Office or Windows software to increase usage, improve productivity, and lower costs. Your DDPS consultant collaborates with you to create a comprehensive deployment plan that includes analysis, business case, process, and technical procedures.
The service is based on the Solution Accelerator for Business Desktop Deployment and best practices from Microsoft. The objective is to help reduce the cost and complexity associated with high levels of process and automation. The number of engagement days is 1, 3, 5, 10, or 15—as determined by your Software Assurance coverage.
SharePoint Deployment Planning Services

SharePoint Deployment Planning Services (SDPS) is designed to help your organization plan an effective deployment that can optimize the core capabilities of Microsoft Office SharePoint Server.
Your SDPS consultant analyzes your organizational environment and offers tools, services, and best practices that can help improve its productivity. The number of engagement days is 1, 3, 5, 10, or 15—as determined by your Software Assurance coverage.
Exchange Deployment Planning Services

Exchange Deployment Planning Services (EDPS) can provide a structured engagement to help guide your organization through the deployment planning stages of a Microsoft Exchange implementation.
Your EDPS consultant reviews new Microsoft Exchange product features, shares best practices, analyzes organizational requirements, provides hands-on deployment training, and helps create comprehensive deployment and implementation plans. The number of engagement days is 3, 5, 10, or 15—as determined by your Software Assurance coverage.
Business Value Planning Services

Business Value Planning Services (BVPS) helps your organization's business decision makers develop a plan to maximize the business value of the Microsoft Office system through structured, multi-day engagements.
Your BVPS consultant works with you to document, analyze, and design a plan that can help you unlock the potential of your existing investment, drive change, and improve your business processes. The number of engagement days is 3, 5, 10, or 15—as determined by your Software Assurance coverage.

Customer Success Stories

See what customers are saying about Packaged Services.

"The engagement proved its value as we saved time and money on the first phase of the Microsoft Office rollout, which was handled solely by the desktop manager." Shiran Herath, IT Manager, McGrathNicol | Read full story

"With Desktop Deployment Planning Services, we’ll have System Center Configuration Manager in place sooner, which will help us have Office 2007 in place sooner—with all the benefits that implies." Drew Lancaster, IT Support Manager, PerkinElmer | Read full story

You are eligible for these benefits if you participate in any of the following Volume Licensing programs:

Open Value
Open Value Company-Wide/Subscription
Select License with Software Assurance Membership
Select Plus with Software Assurance Membership
Enterprise Agreement/Subscription

The number of engagement days for which you are eligible is determined by the number of licenses for Microsoft Office applications with Microsoft Software Assurance and the number of Core Client Access License (CAL) Suites and Enterprise CAL Suites for which you have Software Assurance coverage.

You can increase the number of engagement days by converting unused Software Assurance Training Voucher days into Packaged Services days on a three-to-one basis (three Training Voucher days equal one Packaged Service day), limited only by the number of Training Voucher days that you have available. The Microsoft Product List provides more information about conversion options.

Steps for the Notices Contact:

Sign the Microsoft Volume License Agreement.
Microsoft will send you a welcome e-mail message that introduces you to Microsoft Volume License Services (MVLS).
Go to the Microsoft Volume License Services Web site.
Click the Sign In button. On the next screen, enter your Windows Live ID credentials. If you do not have a Windows Live ID, click Sign Up Now and follow the instructions on your screen to obtain an ID.
Create an MVLS account.
Assign a Benefits Administrator(s) to manage Software Assurance benefits (see table above for suggestions as to who in your organization to designate). Microsoft will send a welcome e-mail message to the Benefits Administrator(s).
After the Benefits Administrator(s) registers on MVLS, assign permissions to manage specific Software Assurance benefits.
The project manager will receive an e-mail message that provides information about the benefit. The e-mail message will also include a link to a list of Microsoft partners or Microsoft Consulting Services so that the project manager can schedule an engagement.

Steps for the Benefits Administrator:

Ensure that you have administrative rights to activate this benefit, or contact your Notices Contact.
Go to the Microsoft Volume License Services Web site.
Click the Sign In button. On the next screen, enter your Windows Live ID credentials. If you do not have a Windows Live ID, click Sign Up Now and follow the instructions on your screen to obtain an ID.
Click on the Software Assurance link. This will take you to the Software Assurance Benefits Summary page.
Click on Packaged Services.
Select the voucher types and service level. Note: you may create more than one voucher at a time.
Assign the Packaged Services voucher to a project manager within your organization.
The project manager will receive an e-mail message that provides information about the benefit. The e-mail message will also include a link to a list of Microsoft partners or Microsoft Consulting Services so that the project manager can schedule an engagement.
Promote this benefit to the IT staff within your organization. Refer to the Promote section for more information.

Optional: Before the voucher is created (Step 6), you may increase the number of days for Packaged Services by applying unused training days available through your Software Assurance Training Vouchers benefit. This may require approval from your Benefits Administrator.

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