“Who can help me restore?”
During a crisis, as part of the data recovery, many customers are frustrated when bringing in multiple support organizations to help restore their data. The third-party backup vendor may say that the data restored successfully. But Microsoft Product Support Services may say that the data appears un-mountable. And the systems integrator, the database administrator, or the lone IT professional can be stuck in the middle. Having a Microsoft backup product protecting a Microsoft SQL Server, Exchange Server, or SharePoint platform means that customers don’t have to worry about misunderstandings between vendors when restoring their data.
“My backup product does some things well, but protecting my advanced Exchange configuration isn’t one of them.”
Because third-party backup products try to back up a wide variety of applications, it is very difficult to protect every application well, particularly with flexible applications like mirrored SQL Server 2005 databases or a CCR/LCR cluster under Exchange Server 2007. Microsoft is dedicated to making sure that our backup solution is one of the very best for protecting our application workloads. Microsoft protects our own Enterprise SQL and Exchange servers with DPM, beginning early in the beta process. This helps ensure that no DPM build will go to a customer that Microsoft IT hasn’t signed off as tested in our own demanding production environment.