Retail and consumer goods
Artificial intelligence (AI) is transforming customer service, helping companies deliver differentiated customer experiences, improve operations, and uncover new revenue streams.
Transforming retail for the digital age
Explore the opportunities birthed by digital transformation, and how Microsoft can help retailers reimagine their businesses and survive and thrive in today’s competitive environment.
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Retail and the GDPR: Is your data strategy compliant?
Learn what the top GDPR challenges are for retailers, discuss how to prepare and drive compliance, and share Microsoft solutions that can help solve GDPR-related challenges.
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Reimagine the modern retail experience
Modernizing the customer engagement experience with integrating advanced marketing analytics, connected consumer digital experiences, and client engagement technologies help empower businesses.
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Capturing brand relevance with audience-first marketing
Companies can gain insight by collecting and analyzing billions of consumer interest data points leading them to drive revenue-generating campaigns and brand relevance.
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Microsoft retail and consumer goods vision
Microsoft is partnering retailers and brands to help them reimagine their business and thrive in today’s competitive environment. Microsoft and partner solutions enable you to combine the best of digital and in-store to deliver personal, seamless, and differentiated customer experiences. Empower your people to deliver maximum business impact. Optimize operations by using sensors, machine learning and advanced analytics to understand, predict, and better serve customers. Transform your business and create new revenue streams and business models through an intelligent, modern platform that enables you to embrace the use of massive data streams to create relevant insights and competitive advantage.
The Microsoft approach
Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.
- Engage your customers
- Empower your employees
- Optimize your operations
- Transform your products
See how businesses are using Microsoft retail and consumer goods solutions
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Goodyear Tire and Rubber Company
Goodyear mobilizes with Microsoft 365 to lead in a new mobility ecosystem.
Read the customer story -
Anheuser-Busch InBev
Anheuser-Busch InBev brews up game-changing business solutions with Microsoft Azure.
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Autodesk
Autodesk enhances workforce collaboration by moving files to Microsoft Cloud.
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North State Grocery, Inc.
Grocery chain in northern California and southern Oregon boosts customer relationships with custom app.
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Intelligent customer journey for retail
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Inventory optimization
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Retail execution
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Retail personalization
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Customer experience management
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Modern retail and consumer goods workplace
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Advanced planning
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Predictive maintenance
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Flintfox RMx
Flintfox RMx is a hyper performance pricing engine capable of handling the most complex price calculations.
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Neal Analytics
Neal Analytics Inventory Optimization offers CPG companies and retailers a new way to manage product portfolios in their business.
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Plexure
Plexure increases average transaction value and optimizes customer engagement through personalized experiences.
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Connect with a Microsoft partner
Accenture
Accenture is a leading global professional services company providing a range of strategy, consulting, digital, technology and operations services and solutions.
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Adobe
Microsoft and Adobe are bringing the power of our two companies together to help you accelerate your digital transformation, deliver better customer experiences, and increase productivity.
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Sitecore
Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue.
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Intelligent Retail 2019
Join Microsoft at National Retail Federation (NRF) 2019 as we showcase solutions for delighting consumers through personalized and seamless experiences. Through data-driven insights and optimizing retail operations, retail employees will be empowered to build an agile organization. Together with our customers and partners, Microsoft is building the future of intelligent retail.
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Date
January 13, 2019 - January 15, 2019
Location
New York City, NY | Jacob K. Javits Convention Center
On demand: Retail and the GDPR: Is your data strategy compliant?
Find out what the top GDPR challenges for retailers, discuss how to prepare and drive compliance, and share Microsoft solutions that can help solve GDPR-related challenges and/or requirements.
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On demand: Retail and the GDPR: debunking the retail apocalypse
The mainstream press has picked up on the false narrative that traditional retail is dying. What is the truth? We’ve done the research on 2,100+ enterprise retailers – not just a handful that have made the news.
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On demand: Top 5 strategies in retail data analytics
Whether you are just beginning to build a retail data analytics program or you have been gaining advanced insights from your data for quite some time, we explore the trends, drivers and hurdles in retail data analytics.
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