Delivering on the promise of intelligent retail
Enable intelligent retail by using the power of your data to create new opportunities, empower your employees, and deliver unforgettable customer experiences. Data-driven insights help you define and deliver personalised experiences that drive sales and increase customer loyalty. Empower your people with a modern retail workplace that enables them to be connected, informed, and confident customer-centric advocates. Achieve an intelligent supply chain that provides end-to-end visibility and data-fueled insights to help you accurately forecast and respond to consumer demand. Increase your competitive advantage, advance innovation, and accelerate your growth with our industry-leading solutions and services combined with our unparalleled partner ecosystem.
The Microsoft approach
Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, driving digital transformation, and capturing data-based insights to drive growth.
- Engage your customers
- Empower your employees
- Optimise your operations
- Transform your products
Microsoft retail in the news
- ZDNet: Gap picks Microsoft Azure as preferred cloud vendor
- Bloomberg: Kroger, Microsoft Create Futuristic Grocery Store. Amazon, Take Note
- CNBC: Microsoft’s cloud wins business from Gap as another retailer shuns Amazon
- VentureBeat: Microsoft and Walmart to open joint engineering office in Austin as part of cloud partnership
- Geekwire: Microsoft and Kroger to challenge Amazon and Whole Foods with futuristic retail technology
Transforming retail for the digital age
Retail and the GDPR: Is your data strategy compliant?
Reimagine the modern retail experience
Modernising the customer engagement experience with integrating advanced marketing analytics, connected consumer digital experiences, and client engagement technologies help empower businesses.
Capturing brand relevance with audience-first marketing
Companies can gain insight by collecting and analysing billions of consumer interest data points leading them to drive revenue-generating campaigns and brand relevance.
See how businesses are using Microsoft retail and consumer goods solutions
Goodyear Tire and Rubber Company
Goodyear mobilises with Microsoft 365 to lead in a new mobility ecosystem.Read the customer story
Anheuser-Busch InBev brews up game-changing business solutions with Microsoft Azure.Read the customer story
Autodesk enhances workforce collaboration by moving files to Microsoft Cloud.Read the customer story
North State Grocery, Inc.
Grocery chain in northern California and southern Oregon boosts customer relationships with custom app.Read the customer story
Neal Analytics Inventory Optimisation offers CPG companies and retailers a new way to manage product portfolios in their business.
Plexure increases average transaction value and optimises customer engagement through personalised experiences.
Connect with a Microsoft partner
Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalised digital experiences that delight audiences, build loyalty and drive revenue.
On demand: Retail and the GDPR: Is your data strategy compliant?
On demand: Retail and the GDPR: debunking the retail apocalypse
On demand: Top 5 strategies in retail data analytics
Whether you are just beginning to build a retail data analytics programme or you have been gaining advanced insights from your data for quite some time, we explore the trends, drivers and hurdles in retail data analytics.