Solution benefits for Connected Field Service

Gain visibility

Remote monitoring and connectivity enable visibility into the performance of intelligent edge devices.

Minimise downtime

Automated alerts and workflows enable predictive maintenance that works within the customers schedule.

Reduce maintenance costs

Optimised schedules dispatch the right technician only when necessary, saving resources and the customer’s time.

Ensure a first-time fix

By equipping your technicians with information, augmented reality tools, and remote guidance, you can join the industries of the future and make the right repairs the first time out.

Enable cross-sell and upsell

Intelligent sales insights provide technicians with the information to offer new products and services that deliver customers’ their desired results.

Transform your products and services

Repairs, performance, and utilisation data enable companies to transform your products and services.

Customer story

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