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Dynamics 365 resources for nonprofits

Intelligent constituent engagement
Earn donors and volunteers for life with customer relationship management (CRM) capabilities. Take contextual information into every conversation and enable personalized interactions through a 360-degree view of donor and volunteer engagements.

Modern finance and operations
Automate and modernize your financial operations for nonprofits of all sizes with Dynamics 365 Finance and Business Central. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive greater impact.

Modernize business processes
Build no-code and low-code customer applications that automate routine processes and supply a structure with Microsoft Power Apps and Microsoft Power Automate. Using Microsoft Power Virtual Agent, embed bots within Teams to answer common questions or find documents, or embed Power BI reports within a Teams workplace.

Do more with your data
Common Data Model includes standardized, extensible data schemas from Microsoft and its partners that are relevant to the nonprofit sector including constituent management, fundraising, awards, program delivery and impact tracking. The Nonprofit Accelerator extends the Common Data Model and includes sample apps, sample data, dashboards and documentation.
Business Applications grants

Dynamics 365 Sales Enterprise grant
Enable full relationship management for all your constituents, volunteers, and beneficiaries with Dynamics 365 Sales Enterprise—free for up to 5 users and discounted pricing of $23.80 per user/month for additional users.

Power Apps grant
With the extensibility to connect to hundreds of other business systems, databases, and other apps, IT teams can make app development more efficient and secure with Power Apps—now free for up to 10 users and discounted pricing of $2.50 per user/month for additional users.
Customer stories

Leonard Cheshire
With the help of Power Apps and Dynamics 365, this nonprofit provides support for people with disabilities to make independent, rewarding living more accessible to all.

UNICEF Netherlands
The United Nations Children’s Fund (UNICEF) works in over 190 countries/regions and uses Dynamics 365 to help fulfill the potential of millions of children.

Team Rubicon
This organization uses Dynamics 365 to manage volunteer deployments while responding to natural disasters and humanitarian crises, including COVID-19.

Dynamics 365 Customer Engagement Enterprise Applications
Price: $23.80 user/month for first app; $5.00 user/month for add-on apps
Engage your constituents across the relationship lifecycle with our Sales, Customer Service, Field Service, and Project Service Automation applications.

Business Central Essentials
Price $28 user/month
Sold and implemented through a global network of Dynamics 365 partners with industry expertise.

Power Apps
Power Apps Per App: $2.50/user/month
PowerApps Per User: $10/user/month
Quickly build and share low-code apps or leverage template apps built by Microsoft. “Per App” pricing gives users access to just one app, whereas “Per User” enables users to use unlimited apps within their nonprofit.
Prices are for information purposes only. In case of any discrepancy between prices stated and the pricing source defined by the Pricing and Payment Terms in the agreement governing your purchase of the product, the pricing source defined in the Microsoft Agreement will prevail. Volunteers, members and beneficiaries of the nonprofit are NOT eligible for nonprofit licenses and subscriptions.

MISSION CRM | CA, US
MISSION CRM is a system designed to accelerate nonprofits’ donor management and fundraising operations built from the ground up for Fundraising and Engagement for Microsoft Dynamics 365.

threshold.world | US
With 10+ years’ experience, threshold.world enables nonprofits to raise more funds and improve programmatic outcomes with our industry-leading services and solutions leveraging Microsoft technologies.

Sparkrock | US
We provide purpose-built enterprise accounting & workforce management software supporting not-for-profit & humanitarian organizations to efficiently run your organization while reducing risk and cost.

QUANTIQ | Global
We support the digital transformation of global clients with specific capability for nonprofits and charities. QUANTIQ creates seamless connected enterprises through unique IP & Microsoft Dynamics 365.

cloudThing | UK
Our team of outcome-focused experts can help your nonprofit organization leverage technology to address sector-specific challenges while ensuring business support staff and volunteers are productive and secure.

Zimney & Co | CA, US
We are built to help organizations benefit from the ideas and efforts of creative problem-solvers by improving productivity and processes, or evaluating your technology solutions to help find the best fit.

BetterUnite | CA, US
BetterUnite delivers an intuitive, cloud-based software platform for nonprofit organizations that enhances the efficiency and effectiveness of fundraising operations and constituent management.