Dynamics 365 capabilities
Connect with donors and volunteers
Earn donors for life with customer relationship management (CRM) capabilities. Take contextual information into every conversation and enable personalized interactions through a 360-degree view of donor and volunteer engagements.
Empower your employees
Dynamics 365 enables greater staff productivity by seamlessly connecting organizational data with Office 365, surfacing it within familiar tools like Outlook, Excel, and Power BI. Align donor resources and volunteer skills to connect beneficiaries with the services and information they need the most.
Optimize your operations
Dynamics 365 offers complete ERP capabilities to streamline your organizational operations from field to office and reduce costs. Get specialized capabilities for finance, supply chain, human resources, and distribution—so you can solve problems and scale your entire organization in the cloud.
Use artificial intelligence to deliver actionable insights that proactively guide staff to optimal impact. Plan your programs with a complete view across all processes—from donations to field operations. Easily tailor, extend, connect, and build application with little to no code so you can meet your specific organizational needs.
Purpose built solutions for nonprofits
Dynamics 365 utilizes a Common Data Service to enable partners, like Blackbaud and Wipfli, to develop purpose build solutions for nonprofit scenarios like grant management. Microsoft has also committed to creating a nonprofit data schema on top of the Common Data Service so nonprofits can more easily onboard Dynamics 365 for their operations.Learn more
Dynamics 365 plans and pricing
Customer Engagement Plan
Price: $28.75 user/month
Includes online and on-premises dual-use for Sales, Customer Service, Field Service, Project Service Automation, and PowerApps. Individual apps available for $23.75 user/month.
Dynamics 365 Team Members
Price: $2.50 user/month
Includes light use of Sales, Customer Service, Field Service, Project Service Automation, and PowerApps business applications plus online and on-premise dual rights use.
Prices are for information purposes only. In case of any discrepancy between prices stated and the pricing source defined by the Pricing and Payment Terms in the agreement governing your purchase of the product, the pricing source defined in the Microsoft Agreement will prevail. Volunteers, members and beneficiaries of the nonprofit are NOT eligible for nonprofit licenses and subscriptions.
Digital transformation empowers BGCA
Adopting smarter technology helped Boys & Girls Clubs of America improve process efficiency, increase access to insightful data, and provide reliable and secure IT infrastructure.Read the BGCA story
Dynamics 365 resources for nonprofits
Dynamics 365 FastTrack
FastTrack provides you with a set of best practices, tools, and resources, plus experts committed to making your experience with the Microsoft Cloud a success.Get started with FastTrack
Find a partner
Whether you want help choosing the right Microsoft cloud solution or the best deployment option, Microsoft partners are standing by to help you get started.Find a partner