Technology Solutions for Retail

See what the future looks like in your industry. Explore industry-specific resources and articles that demonstrate how new technologies can drive success in your organisation.

Your customers. Your people. Your data.

When you’re leading a business, choosing a path and pursuing it can be difficult, especially when urgent priorities and constant disruptions take over your strategic bandwidth. As the challenges and uncertainty continue, we aim to provide Australian businesses with essential guidance, leadership, resources, training, support and more. Together, we can find the direction that’s right for your market, size and business goals.

Get bite-sized retail inspiration from 28 global scale-up partners

The Microsoft Retail Innovation Club presents a series of videos showcasing what’s new from 28 of the industry’s most disruptive thinkers.

Find out what’s in store for retail innovation
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Join the digital experience

Level up and accelerate your skills at Microsoft Ignite as you dive deep into the latest tools with training sessions, technical expertise, networking opportunities, and more.

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Deliver seamless experiences across the shopper journey - Introducing Microsoft Cloud for Retail

Microsoft Cloud for Retail brings together different data sources across the retail value chain and uniquely connects experiences across the end-to-end shopper journey through a set of capabilities that deliver more relevant personalized experiences and operational excellence for sustained profitability.

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Azure in Action

Azure in Action’ is a monthly series that brings together the best of Azure to show you the transformational models built, with the opportunity to ask the experts how it can help your organisation.

Explore webinar series
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Retail Trends Playbook 2021

The way we work, live, and shop has changed. Retailers are rapidly adapting to meet the evolving needs of their customers, drastic shifts in demand, and contactless environments. Discover strategies to adapt and respond during this time such as enabling teams anywhere and offering remote sales and services.

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From AI and ML to retail’s resurgence post-pandemic, see how Microsoft is supporting the retail industry

Transformation was just the beginning: The trends shaping retail in 2021

Bushfires. Border closures. Lockdowns. A global pandemic. The events of 2020 gave Australian retailers no choice but to innovate fast. From contactless shopping to smarter supply chains, the sector packed years’ worth of digital transformation into a few short months. But are these innovations sustainable for the long term? As retailers shift from response to recovery mode, how will they ensure the successes they’ve met are here to stay?
In this keynote, Sonia Nazaretian, Director of Retail and Commercial Enterprise at Microsoft will look at what’s in store for 2021 and ask how Australian retailers can succeed in an uncertain future. 

Watch video
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Resilient Retail webinar series

Here you will find free webinar resources to help you navigate the changing retail landscape and grow your business post pandemic. Creating using industry experts, we address topics such as AI adoption, supply chain and eCommerce.

Click here to learn more
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How to build resilience in your supply chain

Read our whitepaper on why the supply chain is actually a supply pipeline and how to apply the 7 principles of supply chain management to build more resilience into your supply chain.

Download the whitepaper
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Building an AI-powered organisation

Put AI into action across your retail organisation to turn meaningful innovation into actionable business results.

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Transforming retail in the digital age

Explore the opportunities made possible by digital retail transformation and see how Microsoft helps retailers thrive.

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Our latest infographic breaks it down for retailers: Listening to the shopfloor

Find out what’s holding back your retail employee experience in the current climate and discover the simple steps to boost retail productivity. 

View the infographic

Discover how other retailers are transforming their business with innovative technologies

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Customers set to benefit as 7-Eleven partners with Adobe and Microsoft

7-Eleven has entered strategic partnerships with Adobe and Microsoft in what is set to accelerate the company’s ambitious digital strategy.

With transformation works well underway, 7-Eleven’s digital plans signal a significant step forward for Australia’s leading convenience retailer.

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Priceline is empowering its employees to make smarter, faster decisions with access to near real time insights from its new mobile app.

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Coles transforms its retail business with AI

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Cash Converters controls costs, accelerates access to insights with Azure Synapse Analytics

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For the latest stories, insights and updates for your industry

Visit the Industry blog

Master the tech skills that will future-proof your organisation.

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Register for free cloud training events

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AI Business School for retail

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Discover Microsoft Learn

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Dive deeper into technology best practice, insights and case studies in your sector.

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