Customize and extend your frontline platform with workforce management
Increase your organization’s performance with solutions that support frontline workers from shift scheduling to communication.
Benefits of workforce management (WFM)
From disconnected solutions to a fragmented end user experience, there are endless benefits to changing the way you are managing your workforce with Microsoft Shifts and workforce management partners.
Read more about workforce management (WFM) in Teams
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Frequently asked questions
Workforce management help companies improve their performance by providing several capabilities including streamlined processes for managers and employees, online staffing and scheduling, task automation, and improved communication and engagement.
There are several workforce management software providers who partner with companies to help them with implementation, adoption, and day-to-day operation. However, companies benefit from additional features and capabilities provided by solutions designed specifically for managing the workforce. For instance, Microsoft Teams provides shift scheduling tools, deeper communication capabilities, and seamless task management.
Workforce management software provides all the necessary data to a staff scheduling and shift management solution. Then managers can create and manage schedules and shifts online and frontline workers can set their own availability and pick up the shifts they want using a simple app on their mobile devices.
Learn more about frontline workers
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