Enrich the employee experience
Help them focus on what matters most with Dynamics 365 Copilot
AI and automation tools make 89 percent of employees feel more fulfilled because they can spend more time on work that truly matters.1
Empower employees to automate tasks, generate ideas, and get insights using natural language with the world’s first AI copilot in both CRM and ERP.
Do more with Dynamics 365 Copilot
Move deals forward faster
Get a deeper understanding of your customers
Enhance your customer engagement
Resolve customer issues in a fraction of the time
Reduce risk and take action when it really counts
Bring new products to market faster and easier
AI for every line of business
Copilot in Viva Sales
Automatically generate contextual email replies and meeting summaries with Copilot in Viva Sales, available to Dynamics 365 Sales customers.
Copilot in Dynamics 365 Customer Insights
Discover more about your customers, faster. Proactively target any audience segment in lockstep with market trends and customer demand.
Copilot in Dynamics 365 Marketing
Find out how simple it is to create customer segments and generate inspired email campaign content using natural language.
Copilot in Dynamics 365 Customer Service
Level up your customer care. Generate contextual responses to customer questions and quickly access case resolution expertise with AI assistance.
Copilot in Supply Chain Center
Avoid stockouts, catch supply chain problems early, and automate supplier collaboration with predictive insights and AI-suggested email drafts.
Copilot in Dynamics 365 Business Central
Accelerate product launches by generating and publishing engaging product descriptions in your own voice with help from AI.
Take the next step
Explore Dynamics 365
Enter a new era of business with intelligent, AI-powered applications that help you adapt and innovate.