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This article describes the issues that are fixed in Update Rollup 4 for Microsoft System Center 2019 Service Manager. This article also contains the installation instructions for this update.
SCSM2019_UR4_KB5013428.exe
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This article describes the issues that are fixed in Update Rollup 4 for Microsoft System Center 2019 Service Manager.
Issues that are fixed and improvements
- The issue with duplicating a Notification Template showing an error that it could not resolve an Alias in the Management Pack definition has been fixed.
- The command-let Set-SCDWRetentionPeriod which would take long time to execute, will now take few minutes to set configured interval in all situations.
- No more console crashes when special characters are used in a Task.
- No more console crashes when views are grouped and re/connected via RDP.
- Changes to the task Pane width of an Incident form is persisted even when it is closed and reopened.
- Intensive tracing has been added to trace an issue during missing or duplicate indexes on FACT tables of DWRepository database.
- Personalization settings on Views will not be reset to default when re/connecting via RDP.
- Workflows will execute successfully even if entity changes are already groomed out.
- The label "Last Updated" of Knowledge Article was wrong incorrect in the Self-Service Portal and it has been corrected to "Created Date".
- Fixed an issue where the SCOM CI connector incorrectly marks a CI as PendingDelete when this CI is removed in SCOM but is still discovered by other connectors like AD, SCCM Connector or SDKDefaultConnector.
Supported Operating System
Windows Server 2016, Windows Server 2019
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System Center 2019 Service Manager
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Please refer KB5013428 for detailed installation instructions.