Dynamics 365 Field Service announces the new Crew Allocation Tool, which enables the “Morning Shuffle”
Being able to efficiently and effectively manage your resources is key to Dynamics 365 Field Service.
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Unlocking efficiency: Dynamics 365 Field Service integration for seamless operations
We are thrilled to announce the general availability of the integration between Dynamics 365 Field Service and Dynamics 365 Finance as well as Supply Chain Management. -
Create a data maintenance strategy for Dynamics 365 finance and operations data (part two)
A well-defined data maintenance strategy improves the quality and performance of your database and reduces storage costs. -
Create a data maintenance strategy for Dynamics 365 finance and operations data (part one)
Data maintenance—understanding what data needs to be stored where and for how long—can seem like an overwhelming task. -
Improved Project sales tax capabilities now available
Dynamics 365 Project Operations has made significant improvements to consistently apply tax calculations and expanded support for scenarios including sales tax across the application. -
Empower agents to draft case-based knowledge articles with Copilot
Agents can use Copilot to generate a knowledge draft based on case data including case descriptions, email exchanges, summaries, and agent notes. -
Maximizing Efficiency: Operating an External Shared Warehouse with Warehouse Management Only Mode
This blog post is a follow-up to the Leverage Warehouse management only mode to optimize your business blog post. -
Announcing configurable Copilot summaries in Field Service
We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for public preview. -
Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central
We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central. -
Optimize Service Delivery with improved booking capabilities in Dynamics 365 Field Service
Dynamics 365 Field Service has introduced two new capabilities in Dynamics 365 Field Service to make this easier. -
Introducing the new Work Order Experience in Dynamics 365 Field Service
The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that revolutionizes work order creation, management, and scheduling. -
Announcing End of Support for Dynamics 365 Project Service Automation
Today, we are announcing the deprecation of Dynamics 365 Project Service Automation or PSA 3.
