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Charles Lamanna articles

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Charles Lamanna
Corporate Vice President, Business Applications & Platforms—Microsoft
Charles leads the product development and engineering teams responsible for creating business applications and low-code platforms that empower everyone to achieve more. This spans products and services across Dynamics 365, Power Platform, and Nuance Enterprise. These products include low-code/no-code tools, robotic process automation, conversational AI, customer experience platform, customer service, finance, and supply chain applications.

October update brings new user experience to Dynamics 365 for Customer Engagement 

The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. The Unified Interface is a new metadata driven client interface that provides consistent experiences across all applications, devices, and form factors.