365blog, Author at Microsoft Dynamics 365 Blog

October 16, 2017
9 min read

July 2017 update for Field Service and Project Service Automation – Universal Resource Scheduling (Part 2)

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Service Previously we introduced Universal Resource Scheduling in Dynamics 365.

October 16, 2017
5 min read

July 2017 update for Field Service and Project Service Automation – Universal Resource Scheduling (Part 1)

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Service Previously we introduced Universal Resource Scheduling in Dynamics 365.

October 4, 2017
1 min read

Dynamics 365 Connector for Flow and Logic Apps: An update

By using a Dynamics 365 connector for Microsoft Flow or Azure Logic Apps, you can create flows that initiate when an event occurs in Dynamics 365, or some other service, which then performs an action in Dynamics 365, or some other service.

October 4, 2017
3 min read

What’s new in the July 2017 update for Field Service and Project Service Automation

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we’re excited to announce the release of July 2017 update for Dynamics 365 for […]

October 3, 2017
4 min read

Handling Business Process Flows (BPFs) on record Create

In this blog we ask the questions like: how to apply a specific BPF when creating a CRM entity records? How does system defaults on new record create (or) how do I override this behavior? Good questions! Let’s clarify.

October 3, 2017
5 min read

How does the new Dynamics 365 web client UI make you more productive?

Dynamics 365 web client has refreshed UI in July 2017 Update for Dynamics 365 (online), that increases readability and consequently productivity for our users who use the application day-in and day-out.

September 28, 2017
1 min read

Updates coming to Dynamics 365 Customer Engagement connection security

Starting with Dynamics 365 (online), version 9.

September 18, 2017
1 min read

Dynamics 365 – Portals Source Code Release

We are excited to announce that we have released the source code for Dynamics 365 – Portals.

September 14, 2017
3 min read

Upcoming changes to legacy Adxstudio Portals v7

Microsoft acquired Adxstudio in 2015 for its compelling customer engagement features and, over the last two years, has natively built them into Microsoft Dynamics 365.

September 8, 2017
3 min read

How user feedback influences Microsoft Business Application development

Internally, Microsoft runs every aspect of the company using data.

August 18, 2017
5 min read

Microsoft Dynamics Marketing service will be discontinued, and learn what’s coming next.

Last year, we announced that Microsoft Dynamics Marketing would no longer be sold to new customers starting November 2016.

August 9, 2017
1 min read

Migrate your Dynamics CRM 2011 Knowledge base articles to new Dynamics 365 Knowledge base articles

Knowledge Management has always been a core of any Customer Service organization in helping achieve better CSAT and consistency in solving customer issues.

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