Removal of List Component
In May 2015, we announced the List Component deprecation as a result of SharePoint’s deprecation of the sandbox solution, a dependency of the List Component.
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Launching the New ideas portal for CRM
We are excited to announce that today we launched the new ideas portal for CRM and its family of products. -
Automatic Case Creation from Community Forums using SLA
With the web portal capabilities in CRM 2016 Spring Wave, you can extend CRM to the web to deliver exceptional customer service and increase customer engagement and satisfaction. -
Deprecation announcements with Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1
In order to continue to provide great capabilities for people using Microsoft CRM we occasionally need to replace older capabilities with better ones. -
Microsoft Dynamics CRM improves iOS mobile security options
Given the increasingly mobile and connected nature of business in today’s world, Microsoft has enhanced the mobile security options available with Microsoft Dynamics CRM. -
New Office 365 Admin center brings changes to CRM Online notifications
Office 365 is well underway in transitioning to a new admin center. -
How to configure SLAs
Hey, congrats on updating to Microsoft Dynamics CRM Online 8. -
Just released: New content for CRM 2016 spring wave
The CRM 2016 spring wave includes many new and exciting features! This blog shows you where to go for new information, whether you’re an admin, customizer, developer, or end user. -
Automating Agent Actions with Cognitive Services Speech Recognition in USD
Microsoft’s Cognitive Services offer an array of intelligent APIs that allow developers to build new apps, and enhance existing ones, with the power of machine-based AI. -
Microsoft Customer Care Framework Support Lifecycle Announcement
As shown below, several of Microsoft Customer Care Framework versions will reach the end of extended support within the next three years. -
Microsoft Dynamics CRM 3.0 Support Lifecycle Announcement
A little more than 10 years ago Microsoft launched Microsoft Dynamics CRM 3. -
Dynamics CRM Online connector for Office 365 Groups
Applies to: CRM Online With the new Dynamics CRM connector for Office 365 Groups, you can now stay on top of the tasks on your CRM records within the groups experience in Outlook.
