The Dollars and Sense of Business Applications in the Cloud
Your goal is to wow your customer—innovating is why you’re in business.
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Why a customer experience executive is vital for any organization
Not all customers are happy. And some of those unhappy customers might be yours. -
Is this the Future of Financial Data Visualization?
CFOs and finance leaders today have more data available to them than ever before. -
How Many Employees Does It Take to Break the Customer Experience?
How many employees does it take to break the customer experience? Just one. -
Small and Midsize Business Success: 6 Inspiring Stories
Head to any major news outlet right now, and in the financial section you’ll likely find coverage of major mergers, new technology that is making a splash, and how the market is faring. -
The Future of Productivity and Growth in Manufacturing
The old rules don’t apply. Its not enough to focus on economies of scale and efficiency. -
Secure your spot: Registration is now open for Microsoft Ignite 2016
It’s time— Register now for Microsoft Ignite and mark your calendar for September 26–30. -
Your Customers Should Hire Your Next CEO
You may not realize it, but your customers might have the best perspective on who should be your company’s next CEO. -
It All Adds Up: New IDC Analyst Connection Discusses the Value of ERP
For years we’ve talked about the benefits of ERP and how organizations can reduce operational costs and increase revenues through operational efficiency, greater personal productivity, and more informed. -
2016 Trends: “Humanless” Customer Service Driving Change
As we start talking about self-service , virtual assistants and artificial intelligence in more and more customer service conversations, we have to talk about where human-to-human interaction will continue. -
Microsoft Dynamics as Minecraft
The latest sensation to hit my family has been Minecraft. -
The 5 Sales Metrics You Need to Track
I’m going to start this article by saying something controversial: there are only five sales metrics you need to track right now.
