4 essential capabilities to make the most of AI in the workplace
To realize the benefits of AI, your business needs more than great technology and great data.
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New scenarios added to Dynamics 365 Higher Education Accelerator
Dynamics 365 Higher Education Accelerator now includes internships, scholarships, grants, accomplishments, and more. -
Celebrate Customer Service Week and the agents who make it all happen
Customer Service Week is this week, October 7-11, and it certainly feels like an opportune moment to reflect on how much has changed in the customer service space over the past year. -
Defining customer experience and customer engagement
Technology is fueling seismic changes in customer expectations. -
Watch the Microsoft Business Applications October Virtual Launch Event
The Microsoft Business Applications virtual launch event for the 2019 wave 2 release is just two days away, streaming live this Thursday morning! Don’t miss this opportunity to get a first-hand look at the new innovations we’re rolling out for Dynamics 365 and the Microsoft Power Platform. -
Protect your e-commerce business with Dynamics 365 Fraud Protection
Big data AI is no longer a fantasy, but a reality. -
Announcing Dynamics 365 Commerce preview
Dynamics 365 Commerce, now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. -
ISVs: Recertify your Dynamics 365 Applications apps by October 15
ISVs have until October 15th to recertify Dynamics 365 applications in the AppSource marketplace. -
Strategic investments in core HR drive operational excellence
Our vision for Dynamics 365 Talent is to balance operational excellence, organizational agility, and the employee experience to create a workplace where people and the business thrive. -
Announcing Microsoft Dynamics 365 Product Insights – Now in preview
I’m thrilled to introduce a new analytics application in the Microsoft Dynamics 365 portfolio which gives organizations real-time visibility into how customers use their products or services. -
Release wave 2 launches with over 400 updates, new apps, and industry solutions
2019 release wave 2 launches with new applications and hundreds of capabilities across Dynamics 365 and the Power Platform. -
Tivoli Gardens personalizes the guest experience with Customer Insights
Meet Bernt Bisgaard Caspersen, Head of architecture and IT delivery at Tivoli Gardens in Copenhagen; one of the world’s longest running amusement parks.
