Taking your field service organization beyond fix and repair
While the core function of field service management will always be about helping customers solve problems, we’ve gone far beyond the idea of “fix and repair.
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Come See Us at the Adobe Summit for a First Look at the new Microsoft and Adobe Partnership
Are you as excited about the upcoming Adobe Summit in Las Vegas as we are? Not only is our own Scott Guthrie delivering a keynote address on Tuesday, March 21 at 9:00 AM, but we have some exciting updates. -
Microsoft Dynamics 365 Wins 2017 CUSTOMER Magazine Product of the Year Award
As we continue to innovate across Microsoft with our customers and their digital transformation needs in mind, we are excited to announce that TMC , a global integrated media company and publisher of CUSTOMER. -
Cumulative Update 04 for Microsoft Dynamics NAV 2017 has been released
Cumulative Update 04 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2017. -
Cumulative Update 17 for Microsoft Dynamics NAV 2016 has been released
Cumulative Update 17 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016. -
Predicting: The Future of Customer Engagement
Expectations for customer engagement continue to grow at an exponential rate. -
Common mistakes field service organizations make when pursuing profit
Today’s field service organization is under pressure to contain costs and generate revenue. -
The right cloud option for your business
Wow! Nearly twelve months into the availability of Microsoft’s cloud ERP service, Microsoft Dynamics 365 for Operations , and we’re seeing an unprecedented global adoption of cloud business. -
Cheat sheet: how field service can boost revenue
Most field service organizations, or FSOs, are cost centers. -
Social Selling Assistant: A new value proposition for salespeople in Microsoft Dynamics 365
Invest 5 minutes a day to become a successful social seller. -
16 Startling Statistics Forecasting the Future of Artificial Intelligence
“Cortana?” “I’m listening…” “Define artificial intelligence. -
Align your field service organization’s sales & marketing teams to make money
You might be wondering, “Aren’t sales and marketing teams naturally aligned? They already have the same goals.
