Cumulative Update 23 for Microsoft Dynamics NAV 2015 has been released
Cumulative Update 23 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2015.
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Cumulative Update 35 for Microsoft Dynamics NAV 2013 R2 has been released
Cumulative Update 35 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013 R2. -
Cumulative Update 42 for Microsoft Dynamics NAV 2013 has been released
Cumulative Update 42 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013. -
Service Restored
Final Status: Microsoft engineers followed documented mitigation procedures and were able to able to confirm service was restored to Dynamics Lifecycle services. -
64% of Millennials Say Social Media is an Effective Customer Service Channel
Love it or leave it, brands and organizations just can’t shake customer expectations for social customer service, and from Microsoft’s 2016 State of Global Customer Service Report responses. -
Avoid interruptions and increase uptime with the Internet of Things
Thanks to the growing number of connected devices and increased usage of Internet of Things (IoT) devices, everyone and everything in today’s world is connected, and it’s having a profound. -
5 Ways Customer Service Can Support Marketing
Many brands and organizations are making it a priority to create a consistent and satisfying customer experience no matter what channel, department or individual the customer (or potential one) connects. -
4 ways IoT is improving the field service industry
Oftentimes, focusing on keeping costs down while improving customer service relationships can be difficult for organizations in any industry. -
Backup and restore your CRM Online instance
Protecting your CRM data and providing continuous availability of service is important for you and for us. -
Setup Standard Audit File (SAF) reporting service for Poland – DAX 2012
The SAF will be required for large taxpayers (within the meaning of the Business Freedom Act) starting 1 July 2016 (either on demand from the tax authorities or automatically by virtue of law), and will be optional for medium and small enterprises from 1 July 2016 through 30 June 2018 (however, with filings regarding value […] -
How to enable “Add other text to default descriptions” feature in all Countries
In Microsoft Dynamics AX 2012 R2 and Microsoft Dynamics AX 2012 R3, for certain transaction types in some countries/regions, you can include text in your default descriptions that come from fields in the Microsoft Dynamics AX database that are related to those transaction types. -
Why Every Employee Should Own the Customer Experience
Who should own the customer experience? Some say it’s the CIO .
