Why Use Social Insights to Improve Customer Engagements?
That’s What Your Competition’s Doing We live in a time of disruption.
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See Intelligent Business Solutions on Display at Hannover Messe 2016
Hannover Messe has long been an eagerly anticipated annual occurrence on the global manufacturing calendar, and the 2016 event is no exception. -
Get Exclusive Insights on Customer Engagement: Join Microsoft at CRM Evolution
On May 23 – 25, the Nation’s Capital plays host to CRM Evolution , accompanied by the Customer Service Experience and SpeechTEK conferences running concurrently. -
How to cancel an exchange adjustment
There can be situations where you need to cancel an exchange adjustment. -
[Post Incident Review Report] AX Help Wiki site interruption
Post Incident Review Report Summary On Friday, April 15, 2016 at 3:48 PM UTC, internal monitoring indicated the AX Help Wiki was intermittently inaccessible. -
Paul Greenberg: Good Service and Good Product Aren’t Enough Anymore
“The expectations of the 21st-century customer have a huge impact on what customer service has to be. -
Change Administrator password after AX 2012 demo environments has been deployed from Lifecycle Services
When you deploy a cloud-hosted Dynamics AX 2012 demo environment from Lifecycle Services (LCS), the password for Administrator is fixed and well known. -
Partner Highlight: Columbus Excels with Digital Transformation
Columbus, an international consultancy, delivers Microsoft-based solutions in three key industries: manufacturing, food and retail. -
Best Practices for Hiring Field Service Technicians
If you want a successful field service organization, it requires a lot of parts to come together: Your culture Your processes Your operations Your customer service Your. -
A Case for a Circular Supply Chain
Reduce, reuse, recycle. It’s good for the environment and good for your supply chain . -
A country-specific update for Denmark and Austria to support attachments in electronic invoices in Microsoft Dynamics AX 2012 R3
This is to inform you that we have released a country-specific update for Denmark and Austria to support attachments in electronic invoices in Microsoft Dynamics AX 2012 R3. -
One View of the Customer Isn’t What You Think It Is
It’s So Much More. We’ve said it before: companies trapped in their silos can’t see what the customer is really doing.
