Events

Connect with industry leaders and explore the forefront of business innovation at events where transformative ideas and cutting-edge solutions come to life. Join a community of forward-thinkers and gain exclusive insights into the future of business applications and AI technology.

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Events

July 13, 2020

2 min read

Sneak peek: Business Applications at Microsoft Inspire

Every day, partners are integral to helping organizations across the globe transform their business—providing end-to-end, intelligent business applications that help to optimize operations, empower cross-functional teams, and better engage customers.
Thought leadership

June 24, 2020

4 min read

Webinar series: stay connected and engaged with customers

Social distancing has forced us all to rethink the way we engage with customers.
Events

May 11, 2020

3 min read

Watch on-demand sessions from Microsoft Business Applications Summit 2020

A big thank you to everyone who joined us live at the all-digital Microsoft Business Applications Summit.
Events

May 6, 2020

4 min read

MBAS 2020: Moving forward, together

Today, we’re hosting the first-ever fully digital Microsoft Business Applications Summit.
Events

April 28, 2020

3 min read

Join the all-digital Microsoft Business Applications Summit

Join us on Wednesday, May 6, 2020, for Microsoft Business Applications Summit, a single-day (7:30 AM to 6:00 PM Pacific Time), all-digital, no cost event packed with expert-led sessions and community networking opportunities.
Events

April 2, 2020

6 min read

2020 release wave 1 launches with new apps and over 400 features

Today marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across Microsoft Dynamics 365 and Microsoft Power Platform.
News and product updates

February 19, 2020

5 min read

New AI features connect and extend insights across the organization

Today we’re unveiling new and enhanced artificial intelligence (AI) capabilities across Dynamics 365 applications, as well as a new solution to help project-centric services organizations transform their operations.
Events

January 13, 2020

5 min read

Redefining shopping excellence with a unified commerce solution

The retail industry has been going through tremendous change and transformation over the past decade.
Thought leadership

January 9, 2020

6 min read

Expanding our vision for retail with Dynamics 365 at NRF 2020

Retailers experienced more change in the last decade than nearly any other industry, a trend that is not likely to slow as we enter 2020.
News and product updates

November 4, 2019

7 min read

Announcing RPA, enhanced security, no-code virtual agents, and more for Microsoft Power Platform

It’s a privilege to work with global organizations every day to help them compete and innovate in a modern, data-driven economy.
News and product updates

November 1, 2019

3 min read

New digital messaging offer enhances omnichannel features in Customer Service

Today we’re announcing the release of the new Dynamics 365 Customer Service digital messaging offering.
Events

October 11, 2019

5 min read

Celebrate Customer Service Week and the agents who make it all happen

Customer Service Week is this week, October 7-11, and it certainly feels like an opportune moment to reflect on how much has changed in the customer service space over the past year.

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