Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
Generative AI has left its mark on computing, and it’s only the beginning.
Sales
Empower your sales team with Microsoft Dynamics 365, the AI-driven solution that transforms customer interactions into valuable insights, enabling smarter decisions and fostering meaningful relationships. Discover how Dynamics 365 equips business leaders to drive efficiency and innovation to revolutionize your sales strategy and execution.
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Microsoft boosts Viva Sales with new GPT seller experience
We’re announcing the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers. -
2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform
In October, we launched the 2022 release wave 2—hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasing between October 2022 and March 2023. -
Bringing more intelligence to sales teams with Dynamics 365
By embedding AI directly into Microsoft Dynamics 365 Sales and the newly released Microsoft Viva Sales, we’re making it easier for every seller to apply intelligence directly in their flow of work. -
Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams
Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the employee experience for a specific role: sellers. -
Transforming customer experiences with connected sales and marketing
Excellent CX encourages your customers to purchase your products, be repeat customers, and recommend your brand. -
Supercharge your CRM with Microsoft Viva Sales—Now in preview
At the announcement of Microsoft Viva Sales, Paul Greenberg, Founder, Managing Principal, The 56 Group, LLC, often called the “Godfather of CRM” and has written a book, CRM at the Speed of Light, and I were chatting about the state of customer relationship management (CRM) market and the innovations in the last 20 years. -
Dynamics 365 Sales release wave 1: Simplifying the things that matter
Selling isn’t easy. If you were to take five minutes to ask a salesperson what makes selling so challenging, you’d quickly find that you don’t have nearly enough time to cover it all. -
4 ways to accelerate revenue with Dynamics 365 Sales and AI
If sales were simple, then every seller and every sales organization would be successful. -
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on our sales organizations. -
A blueprint for cross-organization collaboration: marketing and sales
It’s one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people scattered across offices and locations. -
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and work style.
