Break down data silos with an integrated manufacturing solution
Manufacturers often have manufacturing execution systems (MES), but it can be a challenge to reconcile such systems with enterprise resource planning (ERP) systems.
Data analyst
Discover the latest updates, expert insights, and practical tips on leveraging data to drive business success. Learn about new analytics features, best practices for data management, and success stories from businesses using Dynamics 365.
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Knowledge management enhancements increase agent efficiency
Dynamics 365 Customer Service 2021 release wave 1 includes enhancements that give admins greater control over knowledge management configuration and help agents access the information they need to resolve customer queries more quickly. -
Import historical data to optimize fraud protection
To help boost your fraud protection strategy, we’ve released an improved data upload experience in Dynamics 365 Fraud Protection. -
Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales
We have developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score. -
Enrich customer data with brand and interest affinities with Dynamics 365 Customer Insights
In these uncertain times, winning and retaining customers requires a deeper understanding of their brand and interest affinities to deliver relevant, personalized experiences. -
Examples of extending Dynamics 365 Customer Insights with Azure ML
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. -
Extending Dynamics 365 Customer Insights with Azure ML-based custom models
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. -
Using Azure Active Directory groups to manage a user’s app and data access
Applies to Dynamics 365 for Customer Engagement apps version 9. -
AX2012 Retail: Microsoft Dynamics AX for Retail Offline Sync Service fails to synchronize transactions from offline database
Synchronization issue between Offline database and Store database Issue description We recently had a case where an offline POS refused to sync transactions to the store database after it came back online.
