Release wave 1: Transforming customer experiences with generative AI and Dynamics 365
Generative AI has left its mark on computing, and it’s only the beginning.
Dynamics 365 Sales
Discover the latest in Dynamics 365 Sales. Learn how AI and automation can help boost your sales and enhance customer interactions.
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Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023. -
Supercharge sales conversion in 3 easy steps to drive revenue and customer wins!
Converting leads and opportunities directly contributes to the company’s revenue. -
Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform
Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a name—Copilot in Viva Sales—and introduced new sales scenarios and updates. -
Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business
Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. -
How to engage customers with the right communication channels
In our daily lives there is a time and a place for all kinds of communication channels. -
Join us for Microsoft Customer Success Day—dedicated to realizing business value with Dynamics 365 and Power Platform
We’re thrilled to invite you to the first-ever Microsoft Customer Success Day, a free virtual conference for Microsoft Dynamics 365 and Power Platform users on March 16, 2023. -
Manage opportunities more effectively with the new sales pipeline view!
The sales pipeline is a visual representation of where prospects are within the sales funne -
2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available
On January 25, 2023, we published the 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2023 and September 2023. -
Optimize Dynamics 365 Sales product usage with new reports!
Data is one of the key resources to making informed, contextual decisions. -
Optimize sales conversation follow-ups in two easy steps
Taking time to speak with customers remains one of the best ways to build relationships and close deals faster. -
Transform retail customer experiences with the Microsoft Customer Experience Platform
Marketers today are rethinking their data strategies, looking for ways to take ownership of their customer data and to use that resource to create valued customer relationships in a time of tightening privacy legislation.
