Analyzing Customer Insights data with Power BI
Applies to: Dynamics 365 for Customer Insights July 2017 Update With the July update, Dynamics 365 for Customer Insights (DCI) has made available a new Power BI connector.
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Convert email to a case with a few clicks in Dynamics 365 App for Outlook
Microsoft Dynamics 365 App for Outlook leverages the power of Dynamics 365 while you’re using Outlook on the desktop, web, or phone. -
Dynamics 365 for Field Service and Project Services Automation Update 3
Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we recently released an update in July for Dynamics 365 for Field Service, Dynamics […] -
How mixed reality enhances connected field service
Governments have a wide range of responsibilities—from protecting citizens and providing social services to planning economic growth. -
Dynamics 365 for Customer Insights: July 2017 Refresh
We’re excited to announce the July 2017 Refresh for Dynamics 365 for Customer Insights (Preview). -
Guidelines for Tier 1, Tier 2, Tier 3, Tier 4, and Tier 5 environments deployed in Microsoft’s subscription
Customers who purchase a Dynamics 365 for Operations or Dynamics 365 for Finance and Operations, Enterprise edition subscription can deploy a Tier 1, Tier 2, Tier 3, Tier 4, or Tier 5 environment in the LCS Implementation project provisioned for their tenant and use it for development and testing. -
Manage the status of your team’s bookings with Universal Resource Scheduling
Universal Resource Scheduling is all about booking skilled resources to the right work, at the right time, regardless of workstream. -
Sales Tax on Gift card sales in Retail
Sales Tax on Gift card sales in Retail With the hotfix KB 3183056 installed there is possible to get a sales tax calculated on gift card transactions. -
AX for Retail: Modern POS Custom Labels and Strings
This is a follow-up to a previous article I wrote about modifying labels and strings in Enterprise POS. -
Dynamics 365 for Field Service and Project Services Automation Update 2
We recently released an update in February for Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Resource Scheduling Optimization solutions. -
Service Restored | Deployment portal down for AX 2012 customers
Final Status: Microsoft engineers detected an issue in which Microsoft Lifecycle Services customers using version AX 2012 were unable to view environment lists through their deployment portal following an update. -
Big Data and Analytics made easy for Sales, Marketing and Services
Do you find yourself asking how you can leverage all your data for more intelligent Customer Engagement? How do we quickly learn about a customer’s journey given the information spread across our transactional systems, CRM applications, Web stream logs, Social feeds and in some cases IoT data? How will we put together a unified view […]
