Customer Engagement Programs

Our Customer Engagement Programs are here to help you accelerate your transformation journey and use the power of AI to unlock value for your business. We connect you with Microsoft experts at our facilities around the world help you use technology to achieve business impact faster. Through immersive experiences, outcome-driven conversations, and hands-on co-innovation we’re here to support you through every stage of your Frontier Firm transformation.

Executive Briefing Program

Building trust & accelerating outcomes.

Four locations around the globe facilitate engagement and knowledge-sharing between our customers’ business & technology decision makers and our engineering, sales, industry, business leaders, and subject matter experts.

Innovation Hub

Deep technical engagements, focused business outcomes.

Technical Architects at over 40 locations worldwide connect customers with technical expertise and sales solutions to accelerate innovation & digital transformation in their business.

Experience Center One Regional Experience Centers Microsoft Innovation Hub

Experience Center One

Redmond, WA, USA

Step into Experience Center One—Microsoft’s flagship destination for AI transformation. Here, you’ll experience a state-of-the-art facility with pragmatic, industry-specific innovations that accelerate business outcomes. From hands-on demos with technical experts to strategic briefings with Microsoft leaders, we connect you with the people and technologies that can help you unlock what’s next for your business. Discover how AI comes to life—and how your organization can leverage AI to lead the future.

Global Experience Centers

Microsoft’s Regional Experience Centers in Silicon Valley, Munich, and Singapore bring AI transformation to life—right where innovation happens. Deeply rooted in regional ecosystems, these centers offer immersive, industry-tailored engagements that accelerate business outcomes. Meet with experts, explore breakthrough technologies, and co-innovate in spaces designed to reflect your market’s pace, priorities, and potential.

London experience zone - wide shot of an area with dark wood walls, light wood floor, containing demonstration props such as a bright blue industrial pump and a telemedicine machine on casters.

Microsoft Innovation Hub

The Hub for innovation on the Microsoft Cloud.

At the Innovation Hub, you don’t just explore AI—you accelerate it. This is where your ideas become prototypes, your prototypes become solutions, and your solutions drive business impact. With immersive engagements and deep technical expertise, the Hub moves you from ambition to adoption—fast. Step in, and lead your organization into the Agentic era.

Our facilities are located in 40+ cities across the globe. Discover our locations here.

Offerings

Our Customer Engagement Facilities host a variety of offerings to support your AI transformation journey.

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Locations

Our Customer Engagement Facilities are located in 40+ cities across the globe.

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