Have a licensing question? Just Ask Microsoft
November 10, 2026
We know Microsoft licensing can be challenging to navigate, which is why we’re excited to offer a faster, easier way to get the answers you need. Ask Microsoft is Microsoft.com’s AI-powered chatbot that helps you explore products, get answers, compare options, and navigate toward the right services or purchase decisions through a conversational experience. Ask Microsoft can now provide better answers to your licensing questions by tapping into Microsoft’s Licensing Navigator agent.
Licensing expertise, built into your conversation
Licensing Navigator has helped internal Microsoft users get answers to tens of thousands of questions, and we’re excited to bring that power directly to you from Microsoft web pages where Ask Microsoft is available, including the Microsoft Product Terms and other Microsoft.com/licensing pages. (If you’re a Microsoft Partner, you can also access the power of Licensing Navigator through the AI assistant in Partner Center.) You can ask licensing questions in natural language and receive specialized guidance in the same conversation, with Licensing Navigator working behind the scenes.
Licensing Navigator is purpose-built for answering licensing questions and is grounded in carefully curated, public Microsoft sources, including Product Terms, Service Provider User Rights, licensing guides, FAQs, and Microsoft Learn.
Answers with evidence
We know that when it comes to licensing, you don’t just want an answer, you want the source. Not only does Licensing Navigator help remove the burden of finding, reading, synthesizing, and applying relevant content to answer your question, it provides links to the specific supporting content—such as a clause in the Product Terms, a paragraph in product documentation, or a specific FAQ—instead of an entire web page or document. We also know that AI-generated content is not always accurate, and these links help you locate the relevant language, read its context, and validate the guidance against the source before you make a decision. The goal is a clearer path from question to explanation to source, not another summary that leaves you searching for the details.
Get started
You can start getting answers to your licensing questions from any English language Microsoft web page where Ask Microsoft is available. For the best results, include details such as the specific product, use case, and the licensing agreement you are purchasing through.
With Licensing Navigator working behind the scenes, you can start where you already are, get licensing-focused guidance, and take a closer look at the evidence. Just Ask Microsoft.