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Microsoft Supply Chain Platform

Create a more resilient and sustainable supply chain using an open, flexible, collaborative, and secured supply chain platform—and meet your business and customer commitments profitably, every time.

A collage of people working on devices in warehouses and a person signing for a package

Connect your ecosystem

Get more value from your data across new and existing solutions with a platform that connects your entire supply chain.

Better navigate disruption

Predict supply chain disruptions before they happen and proactively address risks through intelligent orchestration.

Be ready for anything

Keep goods flowing with the agility to rapidly adjust to changing markets and meet evolving customer demands.

Accelerate sustainability

Meet your sustainability goals, improve brand perceptions, and minimize the carbon impact of your organization.

Build resilience into your supply chain

  • Enable a connected supply chain

    Bridge the gap across existing systems and reduce complexity with an open, intelligent supply chain platform that scales to meet your needs.

    The module library in Microsoft Supply Chain Center

    Open, extensible, and adaptive ecosystem

    Build on the systems you already have with a platform that accelerates time to value and allows your business to evolve as your needs change.

    A visual showing the connected data ecosystem that is the Microsoft Supply Chain Platform

    Unified supply chain platform

    Create seamless supply chain processes from design through delivery with a unified supply chain platform that connects all data sources.

    A list of inspections for construction vehicles in PowerApps

    Low–code development

    Drive supply chain innovation by creating custom apps and processes for your business using tools that don’t require IT or development experience.

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  • Reduce risk with better visibility

    Predict and proactively mitigate disruptions with end-to-end visibility and orchestration across your entire supply chain.

    Demand forecast details for a company in Dynamics 365 Supply Chain Management

    Demand management

    Improve forecast accuracy by using machine learning to predict demand based on historical data across sales channels.

    A supply chain map of locations around the world

    Supply chain intelligence

    Predict upstream supply constraints and shortages with visibility into your suppliers’ supply chains.

    Supplier management

    Seamlessly onboard suppliers and provide them with a secured portal where they can quickly respond to bids and order changes.

    Teams chats in Microsoft Supply Chain Center Preview

    Real-time collaboration

    Mitigate supply issues by collaborating with external suppliers in near real time through Microsoft Teams.

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  • Gain agility to meet market demands

    Adapt quickly to changing market conditions in order to meet your commitments and improve customer satisfaction.

    A sample order orchestration in Dynamics 365 Intelligent Order Management

    Fulfillment optimization

    Ensure on-time delivery by optimizing fulfillment routes using a rules-based framework and easy-to-use order-journey orchestration.

    Pricing management

    Maximize profits by balancing fiscal goals, market demands, service costs, and inventory levels.

    Warehouse management

    Optimize warehouse workforce capabilities using a mobile warehouse app and adapt to changing marketplace demands using rapid capacity expansion.

    A standard view of inventory for a company in Supply Chain Management

    Inventory optimization

    Optimize inventory levels to prevent stock-outs or overstock situations and lower operations costs.

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  • Improve efficiency and productivity

    Take advantage of intelligent automation to reduce costs, maximize operating margins, and improve employee experiences.

    Copilot providing draft email for a flash flood in Michigan that would have a business impact in Supply Chain Center

    AI-powered risk mitigation

    Get visibility into potential disruptions and drive supplier collaboration with contextual, AI-generated email drafting capabilities provided by Copilot.

    An animation showing how the agent was able to proactively engage a customer about their cart based on predictive targeting.

    Manufacturing operations management

    Streamline manufacturing operations with an intuitive touch interface and automatically organize data pulled in from partner software systems.

    A Gantt chart in Resource view for scheduling

    Production scheduling

    Optimize the use of equipment and resources with AI-driven, capability-matching, production scheduling.

    A maintenance request management analytics dashboard in Dynamics 365 Supply Chain Management

    Asset productivity

    Raise overall equipment effectiveness, increase throughput, and ensure production quality by centrally managing all equipment health.

    An animation showing how the agent was able to proactively engage a customer about their cart based on predictive targeting.

    Preventative and predictive maintenance

    Prevent costly machine failures by predicting when asset maintenance is needed before it disrupts your production line.

    Workforce productivity and safety

    Keep frontline workers safer while accelerating upskilling, reducing errors, and increasing yield with step-by-step holographic work instructions.

    Automated warehouse materials handling

    Automate repetitive tasks like picking and moving so that warehouse workers are free for more complex duties such as packing and shipping.

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  • Enhance security and sustainability

    Help protect your business and customer data while enabling sustainable design, sourcing, manufacturing, and fulfillment.

    A return being processed in Intelligent Order Management

    Sustainable returns

    Implement boxless returns with supporting carriers for less packaging waste and fewer, consolidated trips instead of individual customer returns.

    A question being viewed in Dynamics 365 Supply Chain Management

    Ethical and sustainable sourcing

    Ensure compliance and improve brand affinity by building an ethical and sustainable supply chain network.

    A sustainability scorecard measuring emissions, energy and waste per supplier

    Sustainability scorecards

    Make data-driven decisions about supply chain changes to improve your metrics and further your sustainability goals.

    Actionable insights and public reporting

    Record, report, and reduce your carbon emissions using pre-configured dashboards that help you visualize emissions and what’s contributing to them.

    The circular economy which consists of consumer, take back, refurbish, materials, design, and produce.

    Circular economy

    Increase sustainability and reduce costs by enabling a circular economy with take-back programs and critical parts recovery from manufactured items.

    An overview in Microsoft Defender for Cloud

    End-to-end security

    Create a secured supply chain with multiple levels of cybersecurity, physical management, and endpoint security, plus continuous updates and patches.

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Real customers. Real success.

A worker using a power tool and slicing through a piece metal

Offering faster and more reliable delivery times

With Microsoft, Northern Tool + Equipment exceeds customer expectations with a more accurate and fast delivery estimate, driving cost benefits and greater operational precision.

People having a meeting in a conference room

Modernizing manufacturing and operations

Golden State Foods optimized its operations with the help of Dynamics 365, allowing the company to reduce work weeks from seven days to five, save on costs, and provide a better work-life balance for employees.

A large truck driving down a highway

Delivering on commitments

Daimler Truck North America used Dynamics 365 Supply Chain Insights to optimize its supply chain end-to-end, reducing downtime and increasing automation in order to better meet promised customer delivery dates.

A warehouse

Optimizing reuse, resale, and recycling

Microsoft used its own technology to create a reverse supply chain management solution for decommissioned servers and parts at their datacenters, resulting in 83 percent parts reuse.

Hands kneading bread

Baking in sustainability

Grupo Bimbo, a Mexico-based producer of baked goods, used Microsoft Cloud for Sustainability to gather and monitor data across its operations and supply chain, accelerating progress toward its sustainability goals.

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Optimize your supply chain with help from a Microsoft partner

Accenture Avanade


Accenture helps you reimagine your supply chain as a digital network that operates in perfect harmony.



KPMG combines deep industry expertise with an agile approach to help you unlock value within your supply chain.



EY helps you build supply chain resilience, drive transformation, and reframe the future of your organization.



Use TCS Smart Manufacturing with Microsoft Dynamics 365 for more production agility and supply chain resilience.



PwC delivers supply chain strategies around client requirements—driving tangible value for your bottom line.

C.H. Robinson

C.H. Robinson

Get supply chain savings, reliability, and visibility with C.H. Robinson’s industry-leading platform and global services.



Improve your supply chain logistics with Overhaul’s data-driven visibility and risk management insights.



Using real-time data and powerful machine learning, FourKites delivers end-to-end supply chain visibility.

Walmart GoLocal

Walmart GoLocal

Build and scale local delivery capabilities while owning the customer experience end-to-end.



Modernize your warehouse for the next generation of commerce with AI-driven automation from InVia. 

Explore supply chain resources

Explore supply chain products

Dynamics 365 Supply Chain Management

Mitigate supply chain issues with real-time visibility, agile planning, and business continuity.

Dynamics 365 Intelligent Order Management

Gain a single view across your organization with real-time visibility into inventory data.

Power BI

Discover hidden insights in your data for more confident decision making.

Power Automate

Use process mining capabilities to discover opportunities for high-value automations.

Microsoft Teams

Set up your team’s space so everything you need is visible any time, all in one place.

Azure Synapse Analytics

Discover insights from all your data and apply machine learning models to all your intelligent apps.

Azure Machine Learning

Train models transparently, assessing fairness through disparity metrics to mitigate unfairness.

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