4 min read

Microsoft launches Power Automate Process Mining and next-generation AI

At Microsoft Inspire 2023, we celebrate our partners and thank them for their innovation, contributions, and support over the past year. Today, we’re happy to announce Power Automate Process Mining will become generally available on August 1, 2023. Process intelligence is changing the way businesses optimize their processes, save costs, and discover opportunities to run more efficient business operations. Power Automate Process Mining, infused with next-generation AI, now enables organizations to easily understand what is happening across their business, maximize process insights, use out-of-box recommendations to reduce the complexity of processes, transform operations, and drive continuous process improvement with automation and low-code apps.

Additionally—on top of sharing the new Power Automate Process Mining pricing details—we wanted to take this opportunity to share some updates to Microsoft Power Platform licensing, to better support our customer’s buying habits, making it easier than ever to get started with low-code.  

Power Automate Process Mining

Generally available August 1, 2023.

Inspire 2023 HERO image

Power Automate Process Mining 

In November 2022, we announced the public preview of new process mining capabilities within Power Automate. Process and task mining are critical for any organization to provide deep process insights empowering customers to identify bottlenecks in processes and continuously improve them. Out-of-box templates enable customers to seamlessly drive powerful business process insights from core line-of-business apps like SAP and also from cloud flows in Power Automate, Power Apps, Power Virtual Agents, Azure (DevOps, Logic Apps, Durable Functions, Bot Framework), and other systems of records.

Identify inefficiencies and gain insights with deep analytics

Get insights for process improvement by capturing rich visual process maps, analyzing end-to-end processes with AI-powered root cause analysis, and unlocking hierarchical views with interactive drill-downs. Use recommended key performance indicators (KPIs) and filter options to uncover inefficiencies and opportunities for automation. Get value faster with out-of-box templates for finance including order-to-cash and peer-to-peer pay, supply chain, and other use cases. 

Uncovering process inefficiencies with Process Mining Root cause analysis.

Optimize processes and act with low-code automation

Unlock process insights, get guided recommendations, and automate with Power Automate or leverage multiple actions and optimize your processes with Power Apps, Power Virtual Agents, and low-code. Set up notifications in Microsoft Teams or Outlook when KPIs are not met. 

GIF showcasing how the user is able to do process mining analysis using an out-of-box O2C template in just a few clicks.
The user is able to do process mining analysis using an out-of-box order to cash template in just a few clicks.

Monitor your processes to drive continuous improvement 

Stay on top of the implemented process optimizations through ongoing monitoring, identify process deviations, and define new goals and challenges. Continuously analyze and improve to achieve the most efficient process and drive continuous process improvement.

A high-level overview of process variants is available as a result of the initial process analysis.

More value in your Microsoft Power Platform licenses 

With the general availability of Power Automate Process Mining, Microsoft further expands its low-code offering—providing customers with not only the most complete hyper-automation offering in the market, but the most comprehensive low-code platform including Copilot in Microsoft Power Platform. Customers are increasingly standardizing on Microsoft Power Platform as their low-code platform to modernize at scale and build innovative solutions. To that end, we want to share changes that optimize our portfolio and align with our customers’ buying habits.  

The following updates will take effect on August 1, 2023: 

  • Customers will be able to buy “Power Automate Premium” (the former “Power Automate Attended RPA per user”) for USD15* per user per month. This license will continue to include both unlimited cloud flows, known as digital process automation (DPA), and unlimited desktop flows, known as robotic process automation (RPA) in attended mode as well as entitlements to Power Automate Process Mining.
  • We are introducing a new “Power Automate Process” license that gives customers access to an automation ‘bot’ which can be used for unattended desktop automation (RPA), or to run an organization-wide cloud-flow based process that needs to be accessed by unlimited users in an organization.  
  • Organizations can get started with Power Automate Process Mining by subscribing to the new Power Automate Premium license. We will also offer the “Power Automate Process Mining add-on” for additional capacity at a price of USD5,000* per tenant per month with entitlements of 100 GB Process Mining data storage.
  • The “Power Apps per user” license will be renamed to “Power Apps Premium.” There are no other changes to Power Apps.

Please reach out to your Microsoft representative if you have questions.

Get started with Power Automate Process Mining

Power Automate Process Mining is going to become publicly generally available on August 1, 2023. If you don’t have a license, you can start a Power Automate trial. To get quickly on track with new process mining capabilities, visit Tutorial: Get started with process mining or contact your Microsoft sales representative. 

For additional updates and excitement around Power Automate Process Mining and other Microsoft Power Platform news, be sure to register for the second annual Microsoft Power Platform Conference taking place in October 2023 in Las Vegas, Nevada. Discover greater possibilities with the community, product experts, and more spanning from Power Automate and the rest of Microsoft Power Platform.


These updates will be available for purchase on August 1, 2023, in regions Microsoft Power Platform is currently sold. 

Our approach to responsible AI  

Microsoft is committed to creating responsible AI by design. Our work is guided by a core set of principles: fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. We are helping our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For these new services, we provide our customers with information about the intended uses, capabilities, and limitations of our AI platform service, so they have the knowledge necessary to make responsible deployment choices.    

*Prices stated reflect the pricing of today and are subject to change. For up-to-date pricing information, please visit the Power Automate pricing page