Your Services Agreement made clearer

We are updating the Microsoft Services Agreement, which applies to your use of Microsoft consumer online products and services. We’re making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Microsoft products, services and features.

These updates, which are summarized below, will take effect on May 1, 2018. If you continue to use our products or services on or after May 1, 2018, you are agreeing to the updated terms of the Microsoft Services Agreement.

Frequently Asked Questions

What is the Microsoft Services Agreement?

The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services. You can see a full list of the covered products and services here.

Which products and services are not covered by the Microsoft Services Agreement?

The Microsoft Services Agreement does not apply to products and services dedicated to business customers, including Office 365 for business, education, or government customers, Azure, Yammer, or Skype for Business. For commitments regarding security, privacy and compliance as well as related information that applies to Office 365 for business, please visit the Office 365 Trust Center at https://trust.office365.com.

What are the changes Microsoft is making to the Microsoft Services Agreement?

We have provided a summary of the most notable changes here.

To see all of the changes, we recommend you read the full Microsoft Services Agreement.

Are parents still responsible for their kids' activity and purchases?

Yes. Section 4(a)(iii) of the Microsoft Services Agreement states that parents are responsible for Microsoft account, Skype account, and Services usage by their minor children, including any subscription fees and purchases. Some of our services require payment, such as applications and games available through our Windows, Xbox, or Office app stores, ad-free Outlook.com, OneDrive extra storage, or an Office 365 consumer subscription. Microsoft family offers parents solutions for understanding how their children use their devices and setting boundaries. For more information on Microsoft family, please visit the Family Dashboard.

When do these terms take effect?

The updates to the Microsoft Services Agreement will take effect on May 1, 2018. Until that time, your current terms remain in effect.

How do I accept these terms?

By using or accessing our products or services on or after May 1, 2018, you are agreeing to the updated Microsoft Services Agreement. If you do not agree, you can choose to discontinue using the products and services, and close your Microsoft account before May 1, 2018.