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Surface

The Microsoft Store Promise for Surface

A person uses a Surface device while sitting at a desk.

Your Surface destination

From free shipping and extended free returns to flexible financing and remote learning options, Microsoft Store will help you get the most from your new Surface.

Free 2-3 day shipping

Get your gifts in 2-3 days with no minimum purchase required with the Microsoft Store Promise.

Free returns through Jan 31, 2023

Change of mind? Send your holiday purchase back for free through January 31, 2023.*

Flexible payment options that start at 0% APR

Enjoy flexible payment options that start at 0% APR. That’s part of our Microsoft Store Promise.

If prices drop before Jan 2, 2023, we’ll refund you the difference

Buy your gifts from us and we’ll refund you the difference if our price drops before January 2, 2023.**

Expert help when you need it

A person chats with a Microsoft Store associate on a video call.

Get personal help with your shopping

Book a free online appointment with a Microsoft Store associate who’ll help you compare, choose, and even order the right computer, Microsoft 365 plan, gaming products, and more.

A person uses Surface Duo to take online classes at home.

Free virtual workshops and trainings

Improve your skills for working and studying anywhere with free online classes and trainings led by Microsoft Store associates. We can help you optimize your at-home setup, share advice on how to use Teams, and engage students of all ages in interactive learning.

Special pricing, offers, and discounts

A collection of Surface devices in various colors.

Explore our financing options

We invite you to take advantage of financing for all your Microsoft purchases.

Savings for students

Microsoft Store empowers K-12 and higher education students, faculty, and parents with an education discount up to 10% off select products.
A student uses a Surface device to edit PowerPoint slides.
A military family.

Military discount and free APO shipping

All active, former, and retired military members and their immediate families are eligible for savings up to 10% on select Surface devices and more, in addition to free shipping to APO addresses.

Business solutions for your needs

Get the right software and devices for your business or school. For questions and special business pricing, call us at 866-425-4709 or request a quote.
A person uses a Surface device to work at home.
Surface laptops and 2-in-1 devices that qualify for trade in.

Trade in and upgrade to a new Surface

Buy a qualifying Surface and get cash back when you trade in an eligible used device.

Microsoft Complete protection plan

Stay covered with Microsoft Complete for up to 4 years. Work and play worry-free with extended protection and support for your device, including accidental damage coverage for up to 4 years.
  • *Available with eligible consumer purchases only made between 10/3/22 – 12/31/22 at Microsoft Store online in the United States (including Puerto Rico) and Canada and at the Microsoft Experience Center in New York, NY. Purchases can be returned through January 31, 2023. Business, commercial, and reseller customer purchases not eligible. Items purchased from Microsoft Store can be returned by following instructions for return for refund on the returns page or by visiting the Microsoft Experience Center in NY. Items purchased from Microsoft Experience Center can only be returned by visiting the Microsoft Experience Center in New York during the return period. Applicable return policy applies to each purchase. Please see Microsoft Terms of Sale for terms applicable to Microsoft Store purchases. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface; the Microsoft Experience Center honors the Microsoft Store Promise for Surface. Microsoft reserves the right to modify or discontinue offers at any time.
  • **Offer valid from 9AM PT October 3, 2022 to 11:59PM PT through January 2, 2023 (“Offer Period”) on eligible consumer purchases only made at Microsoft Store online in the United States (including Puerto Rico) and Canada and at the Microsoft Experience Center in New York, NY. Business, commercial, and reseller customer purchases not eligible. Customer is eligible for price adjustment only if the price of the purchased item is reduced during the Offer Period and in stock for purchase. For purchases made from Microsoft Store, Customer must contact customer service at 877-696-7786 with order number and any other information requested by a representative. If purchased at the Microsoft Experience Center in New York, Customer must return to the Microsoft Experience Center in New York with receipt to receive price adjustment. Price adjustment will be provided to Customer in same manner as item was purchased. Limit of one price adjustment per item. For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Price adjustments do not include taxes, or shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.