Microsoft Surface Hub FAQ


Surface Hub is a powerful team collaboration device designed to advance the way people work together naturally. Surface Hub enables engaging and productive meetings with its large multi-touch display, responsive pen and inking experience, built-in video conferencing and on-board Office apps. You can walk up and join a Skype for Business meeting with a single tap, and share content effortlessly, so that you spend your time connecting to people rather than technology. And since you can easily send meeting notes and content after your meeting ends, you can save time and effort by instantly communicating outcomes and action points.

Microsoft Surface Hub is designed to facilitate and enhance collaboration and teamwork in the modern workplace. You can read and download Customer Stories from the fields of healthcare, education, technology, and small- and medium-sized business here.

You can see Surface Hub in action across more than 30 Microsoft Stores in the US, as well as in Sydney, Australia. Surface Hubs are also on show in many of our Microsoft Technology Centers and offices worldwide, including: Amsterdam, Atlanta, Berlin, Boston, Brussels, Chicago, Dallas, Detroit, Dubai, Houston, Irvine, Malvern, Minneapolis, Mountain View, Munich, New York, Paris, Redmond, Reston, San Francisco, Singapore, Sydney, Thames Valley, Tokyo, and Toronto.If you are interested in scheduling a demo or a briefing, please contact your account manager.

Surface Hub is shipping to select markets, including Austria, Belgium, Canada, Denmark, France, Finland, Germany, Hong Kong, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Australia, New Zealand, Singapore, Japan, UAE, Qatar, the United States and the United Kingdom.

This update delivers some of the most-requested features by customers to make Surface Hub an even more powerful collaboration device. It includes an improved start screen that lets you sign in with your credentials to access most recently used Office 365 apps as well as OneDrive materials, and new manageability tools that simplify large-scale deployments.Apps like Skype for Business have been improved to help you connect with colleagues better, and the Whiteboard app now lets you collaborate in real-time with other Surface Hubs.You can find full details about the Windows 10 Creators Update for Surface Hub here.

Surface Hub is a touch display, so needs to feel great when you’re interacting with it using pen and touch. Microsoft’s stands and mounts have been co-engineered with the Surface Hub to provide the best possible user experience. They’re built with higher-quality materials and use custom mounting locations near the corners of the display, which provide the rigidity you need when interacting directly on the screen.

Units will be supported only in markets currently approved to sell Surface Hub. Units shipped by the customer to other countries will be out-of-warranty in that country.

The warranty start date for Surface Hub devices begins 15 days after the sale date to allow for delivery time (e.g., sale date: April 1; warranty start: April 15). Further information about the Surface Hub warranty is available here.