AI for Retail: Empower Customers with AI Assistants

Microsoft AI

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Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.

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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.

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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.

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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.

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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.

Soluções

Encontre a abordagem de IA certa para a sua organização

Compre, prolongue, desenvolva ou faça parceria para alcançar benefícios transformadores de IA.

Compre soluções pré-criadas

Microsoft 365 Copilot

Transforme o trabalho com um assistente de IA poderoso com segurança de nível empresarial.

Expandir e personalizar

Microsoft Copilot Studio

Crie e personalize agentes de IA para ampliar as capacidades do Microsoft 365 Copilot.

Crie as suas próprias soluções

Microsoft Foundry

Conceba, personalize e faça a gestão de aplicações e agentes de IA em escala.

Encontrar soluções de parceiros

Microsoft Marketplace

Alimente a sua transformação de IA com soluções de IA de parceiros líderes da indústria.

Obter o guia para soluções de IA

CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“

Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS

RESOURCES

Take the next step in your AI journey

Microsoft for Retail

Connect your customers, your people, and your data.

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

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