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Government: Public Health and social services

Give staff seamless access to the information and services they need

Equip social services case workers and caregivers with an AI assistant that gives them continuous, direct access to relevant information across data silos.
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Outcomes

Transform government agencies with AI

Enhance public service with omni-channel citizen engagement solutions that enable people to connect when, how, and where they want. Provide AI-powered virtual agents that are available to help residents access information and complete complex applications for services quickly. Relevant for Directors of Social Services and Social Services Program Managers.
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Improve citizen access to services and ease burden on support teams

Promote widespread use with self-service AI that guides users to helpful answers about public services.
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Engage citizens with ease and efficiency with AI, enhancing user satisfaction

Make finding help fast, easy, and effective with intuitive, AI-powered experiences.
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Enabling staff to address citizens’ needs quickly.

Address citizens’ needs at first point of contact with intelligent virtual assistance tools.
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Keep citizens moving forward and minimize frustration

Help reduce drop-offs and lower abandonment rate with responsive, AI-driven support.
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Soluções

Encontre a abordagem de IA certa para a sua organização

Compre, prolongue, desenvolva ou faça parceria para alcançar benefícios transformadores de IA.
Compre soluções pré-criadas

Microsoft 365 Copilot

Transforme o trabalho com um assistente de IA poderoso com segurança de nível empresarial.
Saber mais
Expandir e personalizar

Microsoft Copilot Studio

Crie e personalize agentes de IA para ampliar as capacidades do Microsoft 365 Copilot.
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Crie as suas próprias soluções

Microsoft Foundry

Conceba, personalize e faça a gestão de aplicações e agentes de IA em escala.
Saber mais
Encontrar soluções de parceiros

Microsoft Marketplace

Alimente a sua transformação de IA com soluções de IA de parceiros líderes da indústria.
Saiba mais
Obter o guia para soluções de IA
CUSTOMER STORIES

Discover how organizations are using AI for government

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  2. A logo of a white bear with a star in the background and the text Nunavut.
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“We’ve been able to empower our employees to achieve more with less and focus on what matters most—helping people with disabilities find gainful employment.”
Osvaldo Filliettaz, Responsible for Delivery Sales Applications and Power Platform, Samhall AB
Solutions
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“We’ve contributed to a tool that can help protect the right of most Government of Nunavut employees to work in their preferred language of Inuktitut and help preserve our Indigenous languages. That’s exciting.”
Stéphane Cloutier, Director of Official Languages (retired), Government of Nunavut
Solutions
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RESOURCES

Take the next step in your AI journey

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Microsoft for government

Empower staff with virtual AI assistants that provide users with seamless access to information and services.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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