Business consultations with our trusted product experts

  • Graphic of a calendar

    Select a date and time that is convenient for you
    We’re available Mon-Fri, 5:00 AM to 5:00 PM PT.**

  • Graphic of two speech bubbles and a question mark

    Free one-on-one business consultation
    It’s just you and a trusted product expert in real time.

  • Graphic of a person with a badge

    Get expert guidance
    We’ll answer your questions and assess your business needs so you can find the right hardware and software solutions for your team.

  • Graphic of a box with camera inside

    We’re with you on the journey
    After we help you find the right business solutions; we’ll be with you through every step of the process including setup and deployment.


No, you can click the link within your consultation email and sign in as a guest through your web browser (only Edge or Chrome are supported at this time). The Microsoft Teams app is recommended for the best experience on a smartphone or tablet.

Yes, you can create a reservation on behalf of someone, but the account holder must be 18 years or older and be on the consultation in order to continue on with the reservation.

No, at this time we are supporting US customers only. We will be scaling to larger geographic regions in the future.

Yes, you will need to do this on your original call with the product expert. They will schedule the follow-up consultation for you.

Yes, our product experts will give you the option to either add items to your cart for you and transact, or walk you through adding items to your own cart.

No, if you need technical support or have questions related to a product you already own, please visit Microsoft Store support for help.

You will have up to 60 minutes with a Microsoft product expert. If you need more time, you can schedule a follow-up during your original call.

No, you have the option to turn your camera off or on at any point during the call.

You can make changes to your consultation by going here. You will need the confirmation number found in your confirmation email.

Yes, captions can be turned on during the conversation.

You will have a choice at the beginning of the consultation to be recorded. You have the option to opt out of being recorded.

Why shop for your business at Microsoft Store?

Consider us your trusted business advisor. From expert support to free virtual training, we’re here to help.

**You must be 18 years or older to book a personal shopping appointment