Why shop at Microsoft Store
At Microsoft Store, we believe in empowering people and organizations. One of the ways we achieve this is through our ongoing dedication to our customers. Microsoft Store offers world-class customer support and guidance in both our physical and online stores, ensuring that our customers find the best devices, games, apps, software, and resources for their personal and professional needs.
Free online classes
Want to learn how to create your best work from home or maximize Microsoft Teams for your classroom? Connect with our experts and learn new skills in free virtual workshops and interactive training sessions.
If you make a purchase from the Microsoft Store and then we lower the price within 30 days we will refund the difference. Enjoy our price promise for up to 60 days on Surface devices. Some exclusions may apply.1Contact Microsoft Store support
Surface All Access makes it easy
Get the Surface device you want and a Microsoft 365 subscription for one low monthly price.
Student, parent, and educator discount
Students, parents, and teachers are eligible for up to 10% discount on select items, including Surface devices.Shop now
Fast, free shipping
Get your order in 2-3 days with no minimum purchase. Want it sooner? Express shipping is available for an additional cost.
Whether you buy online or in store, return almost any product it in like-new condition in its original packaging within 30 days. Up to 60 days on Surface devices.2
If you’ve got questions, we’ve got answers
Find answers fast with common FAQs or start chatting with one of our experts from any product page.
1Extended return offer period available with Surface devices purchased from Microsoft Store online in select markets between May 6, 2020 and June 30, 2020. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
2Offer valid on purchases of Surface devices made at Microsoft Store online in select markets from May 6, 2020 to June 30, 2020 (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, 2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.