Microsoft Customer Agreement FAQ


The Microsoft Customer Agreement is currently available through your Microsoft seller in Argentina, Australia, Austria, Belgium, Canada, Chile, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Puerto Rico, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States, and Uruguay.


The Microsoft Customer Agreement is also available through Cloud Solution Providers (CSP) around the world. You can find a CSP partner here.

You’ll receive the Microsoft Customer Agreement from your Microsoft representative or your Microsoft partner. You can view the terms during the transaction checkout process.

  • Azure services: Once you accept the Microsoft Customer Agreement, you can transition your Azure services right away—without any service interruption—and start getting a monthly bill. Then take advantage of new invoice and cost management capabilities to help you understand and optimize your Azure costs, all in the same portal where you manage your Azure services.
  • All Microsoft cloud products and services, if you’re working with a CSP partner: All Microsoft cloud products and services available for purchase under the Microsoft Cloud Agreement in the CSP program are covered by the Microsoft Customer Agreement.

With the Microsoft Customer Agreement, if you’re buying directly from your Microsoft sales representative, you'll receive your invoices from Microsoft. If you’re purchasing through a partner under the Microsoft Customer Agreement, you’ll receive your invoice from the partner.

You can review the Microsoft Customer Agreement here.


Microsoft Customer Agreement documentation
Find information about billing, cost management, and other topics relevant to the Microsoft Customer Agreement.

Enhance your Azure purchasing experience

Learn how buying Azure with assistance from Microsoft through the Microsoft Customer Agreement offers capabilities that can help you achieve more through digital transformation.
Microsoft Customer Agreement for Azure FAQ
Find answers to frequently asked questions about purchasing Azure through a Microsoft Customer Agreement.