Disability Answer Desk

The Disability Answer Desk is where customers with disabilities get support with Microsoft Office and Windows. This includes product issues, accessibility questions and use of assistive technology.

Accessibility resources

Microsoft accessibility

Find product information and easy-to-use guides for Microsoft accessibility features.

Office accessibility center

Find step-by-step instructions for using Microsoft Office with assistive technologies.

Windows accessibility

Need help with Microsoft Windows? You’ve come to the right place for accessibility information.

Windows 10 S accessibility

Find answers to commonly asked questions about how Windows 10 S works with assistive technology.

Quick solutions

Video Support

Our self-help video guides can offer you additional support by walking you through each step.

Browse our self-help videos
a Microsoft employee

Contact us for more support

We want to get you the support you need for Microsoft Windows, Office, Xbox and Skype. We can also help answer questions related to your Microsoft account and billing. Just select the appropriate tab below to get started.

Windows and Office accessibility support

Chat with us

Launch chat

Chat with an expert 24/7. Receive answers to your questions about disability support all week long, day or night.

Call us

Call 1-800-936-5900

Available Monday to Friday from 6am to 10pm, and Saturday and Sunday from 7am to 6pm (PST).


Call 1-503-427-1234

We offer American Sign Language support by videophone from Monday to Friday, 8:30am to 5pm (PST).


Get the app

A free app that connects blind and low vision people with volunteers for visual assistance through a live video call.