Search results for: fraud protection
Protect your e-commerce business with Dynamics 365 Fraud Protection
...contribute to a suboptimal experience for customers. Current approaches to fraud protection solutions require account creation and customers to complete multi-step authentication, forming barriers within the ecommerce channel. Microsoft, at the forefront of innovation as a global e-commerce technology leader, is equally impacted by fraud...necessitating a fraud protection system that can help safeguard more than a billion transactions a year and deliver the best shopping and purchasing experiences possible—both at the same time. Microsoft developed Dynamics 365 Fraud Protection as an application designed to provide the best fraud protection to fulfill both Microsoft’s, and our customers...’ needs. It provides the agility and capabilities to apply adaptive AI and operation research to millions of assessments necessary, which puts merchants at ease. Microsoft Dynamics 365 Fraud Protection benefits Over the last 2 years, Microsoft Dynamics 365 Fraud Protection has saved Microsoft more than $76 million in incremental fraud...
Use guided integration to set up Fraud Protection for your business
Adopting new systems can be a complex process that can lead to spending time and resources learning and setting up instead of focusing on your core business. When setting up a fraud protection system, you need to focus your resources on measuring the business impact and optimization rather than spending time doing setup tasks. To simplify...the Dynamics 365 Fraud Protection integration process, we have added a guided process experience. The integration experience functionality, available as preview, provides a guided integration process for each product capability, with well-defined start and end points. We have included out-of-the-box snippets and step-by-step instructions that can...be started from within the product. The guided processes are interactive and provide step-by-step integration instructions, including information about why something is required. The integration processes have been grouped by the stages that you need to follow to set up a comprehensive fraud protection workflow. Enable core integration...
How to fight the three biggest fraud threats in e-commerce purchases
...chargebacks. To get a better understanding of this product journey, we sat down with the innovator of the solution, Jay Nanduri, General Manager of Dynamics 365 Fraud Protection Engineering Group. Jay gave us a bit of a history lesson and behind-the-scenes look into how this service was built over time. You can watch...protection journey Jay’s involvement in fraud protection with Microsoft began as the company was going through its own e-commerce transformation, as more Microsoft products and services were purchased by customers across a range...of online portals. https://www.microsoft.com/en-us/videoplayer/embed/RE4mARE According to Jay, Microsoft started its fraud protection efforts with a rule-based system. The early system essentially checked whether a transaction was coming from a rational geo-location, then would approve or deny the transaction. As Microsoft’s e-commerce business...
Retail perspectives, pt. 4: protect your business against fraud
As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. Customers and companies alike are increasing their online presence, becoming more vulnerable to fraud. Microsoft itself is one...Microsoft Dynamics 365 Fraud Protection is a cloud-based solution designed for e-commerce, brick-and-mortar, and omnichannel merchants to help protect their revenue and reputation, by providing tools and capabilities to decrease fraud and abuse, reduce operational expenses, and increase acceptance rates, while safeguarding...overnight. As businesses scrambled to respond and move online, they lacked appropriate fraud prevention, detection, and protection systems, which lead to increased fraudulent attempts with transactions. In these trying times, merchants need to focus on protecting their revenue and their customers. This becomes particularly challenging as merchants...
Do you monitor the pulse of your fraud protection operations?
When your business depends on you to make informed strategic, tactical, and operational decisions, being able to gain actionable insights from your fraud protection system is crucial. Data should drive everything from reconfiguring rules to targeting new fraud vectors, manually reviewing transactions, presenting at monthly business meetings...or even monitoring and troubleshooting technical issues. Built on an extensive data platform, Dynamics 365 Fraud Protection enables you to develop a toolkit with custom reports and applications that help you establish a robust fraud management strategy – while providing ongoing insights into your business. Detecting and understanding fraud...Minimizing fraud begins with understanding fraud by identifying trends and patterns. Reporting helps you do just that by providing a historical view of fraud volume for your business. A customized fraud tracker is one example of a report that you can add to your fraud protection toolkit. These types of reports enable analysts to filter historical data...
How Microsoft and American Express help merchants battle fraud
...at the credit card processor. Microsoft has been working together with American Express, an industry-leader in fraud prevention, to improve the accuracy of fraud protection for online retailers. The key is enabling merchants and card issuers to share information about the risk exposure of the transaction and incorporating...this information in their own evaluation to make a more informed assessment. It’s a model that promises to decrease fraud cost, increase acceptance rates, and improve the customer experience. Why siloed fraud protection tools increase false positives Each year, online merchants and card issuing banks suffer hundreds of millions of dollars in losses...prediction system, these fraud prevention solutions are bound to have false positives, resulting in legitimate transactions mistakenly declined. The solution? A system that enables merchants to share a bit of insight about their own risk assessment with card issuers—a bridge between discrete fraud protection networks. Bridging merchant and bank fraud...
Introducing Dynamics 365 account protection and loss prevention
Process efficiency is key to growing an e-commerce business. To meet this goal, retailers need better intelligence to better monitor discount, return, and account fraud, helping to protect and improve revenue, reputation, and customer service. As a premium solution partner, Microsoft has deeply invested in artificial intelligence (AI) based...or terminal the fraud is rampant. Moreover, there is also a lack of no exception-based reporting in place for loss prevention investigators that can enable them to zoom in and readily understand these patterns and take corrective actions. With this in mind, Microsoft is expanding Dynamics 365 Fraud Protection to provide merchants with much needed...AI to make processes more efficient and protect merchant’s omnichannel revenue. New capabilities in Dynamics 365 Fraud Protection Back in April, Microsoft announced Dynamics 365 Fraud...
Create an amazing e-commerce customer experience with fraud protection
...approach to fraud protection that removes this friction for the customer and addresses challenges for both the merchant and the bank. This approach is a customer purchase journey focus to fraud protection. We’ll walk you through this approach, but first, let’s look at the challenges in a little more detail. Transaction challenges for banks...to complete multiple steps of authentication before they can complete a purchase. Whether it’s multifactor authentication, technological barriers like CAPTCHA or phone challenges, the need to move through multiple steps to complete a transaction often leads to abandoned shopping carts and going to other merchants. How can fraud protection remove...the sort of actions a fraudulent shopper may make can help with a preventative, rather than reactionary, fraud protection posture. https://www.microsoft.com/en-us/videoplayer/embed/RE4o4q6 “Just like we want to make the journey smooth for a real customer or a genuine customer you also want to make sure that you protect all these epochs...
Customize your protection with new features in the Dynamics 365 Fraud Protection preview
Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity. Microsoft Dynamics 365 Fraud Protection uses advanced AI models to bring together diverse sets of information into a single assessment score that indicates the overall...In this preview, we are adding two features that will significantly improve the information available in the Dynamics 365 Fraud Protection rule engine...External calls let Dynamics 365 Fraud Protection customers ingest data from third-party information providers or from their in-house AI models. All these inputs may be needed by customers to make fully informed decisions on their events. Identify potential fraud with velocities How do you determine if a transaction is suspicious? In short...
Boost your ecommerce revenue with Dynamics 365 Fraud Protection
...and banks) directly correlates into loss of credibility, security, and business revenue. Introducing Microsoft Dynamics 365 Fraud Protection As one of the biggest technology organizations in the world, Microsoft saw an opportunity to provide software as a service that effectively and visibly helps reduce the rate and pervasiveness...of fraud while simultaneously helping to reduce wrongful declined transactions and improving customer experience. Microsoft Dynamics 365 Fraud Protection is a cloud-based solution merchants can use in real-time to help lower their costs related to combatting fraud, help increase their revenue by improving acceptance of legitimate...Microsoft Dynamics 365 Fraud Protection houses five powerful capabilities designed to capitalize on the power of machine learning to provide merchants with an innovative fraud protection solution: Adaptive AI technology continuously learns and adapts from patterns and trends and will equip fraud managers with the tools and data they need...