![Executive sitting at desk using laptop in an office with a panoramic view. Including Copilot logo.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/MSFT_M365_FEB23_320727_Blog_Blogheader_240227_V03_1200-300x169.webp)
Tina Ding articles
![Tina Ding](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/08/Tina-Ding.png)
Tina Ding
Senior Program Manager
![Executive sitting at desk using laptop in an office with a panoramic view. Including Copilot logo.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/MSFT_M365_FEB23_320727_Blog_Blogheader_240227_V03_1200-300x169.webp)
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Improve admin productivity with guided Customer Service channel setup and settings search
We recently announced the unified Customer Service admin center, which consolidates administration experiences across the Microsoft Dynamics 365 Customer Service suite. The unified admin center simplifies setup tasks with a step-by-step guided experience to help admins easily onboard customer service channels.![Photo of a male IT pro looking at an admin center on three displays.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/09/man-working-in-admin-center-300x200.jpg)