Your Customers Should Hire Your Next CEO
You may not realize it, but your customers might have the best perspective on who should be your company’s next CEO.
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It All Adds Up: New IDC Analyst Connection Discusses the Value of ERP
For years we’ve talked about the benefits of ERP and how organizations can reduce operational costs and increase revenues through operational efficiency, greater personal productivity, and more informed. -
2016 Trends: “Humanless” Customer Service Driving Change
As we start talking about self-service , virtual assistants and artificial intelligence in more and more customer service conversations, we have to talk about where human-to-human interaction will continue. -
Microsoft Dynamics as Minecraft
The latest sensation to hit my family has been Minecraft. -
The 5 Sales Metrics You Need to Track
I’m going to start this article by saying something controversial: there are only five sales metrics you need to track right now. -
AlwaysOn – Example AX TEST environment configuration concepts and points of interest
Consider a scenario where you are running AX 2012 and your Dynamics AX databases are part of a SQL Server AlwaysOn Availability Group (AG). -
Why Omni-channel Support Is The Cornerstone Of Your Service Success
When a builder lays a cornerstone, she sets the position of a building. -
Six Strategies to Create a Supercharged Sales Team
When you run a smaller business, every sales opportunity is important. -
The Fulfillment Race: Retail’s Next Flashpoint
The face of retail is changing. Brick-and-mortar stores have seen the need, and are modernizing, augmenting the traditional shopping experience with digital solutions in a bid to beat back the surge of. -
Microsoft Dynamics CRM 2016 Wins CUSTOMER Magazine Product of the Year Award
Microsoft Dynamics CRM 2016 is wasting no time in showing its strength in delivering intelligent customer engagement. -
Unified Commerce in the Modern Store
Unified commerce is on the tip of the tongue at this year’s NRF. -
Aluminum Manufacturer Sapa Group Maintains Efficiency through Expansion
Norway-based Sapa Group is an international aluminum manufacturer, creating and distributing products like automotive parts and energy-efficient building materials.
